Heaven Murray
Charles Town,WV
Summary
Driven professional with a track record of fostering safe and engaging environments for children at Cookies N' Milk. Skilled in early childhood education and CPR, adept at classroom organization and implementing effective behavior management techniques. Excelled in enhancing store operations and customer satisfaction at Five Below through meticulous organization and excellent service.
Overview
3
3
years of professional experience
Work History
Daycare Assistant
Cookies N' Milk
2023.01 - Current
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Taught children to organize toys, wash hands, and share by leading by example.
- Provided support during naptime routines, ensuring a peaceful environment for restful sleep.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain a secure and orderly facility.
- Managed classroom behavior with clear expectations and consistent reinforcement strategies, fostering a respectful atmosphere.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Restocked supplies and personal hygiene products for use by students.
Sales Sales
Five Below
2021.07 - 2022.08
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
Jefferson High School
Shenandoah Junction, WV05.2022
Skills
- Cleaning and sanitizing
- Infant Care
- Health and safety
- Early Childhood Education
- CPR training
- Activities Planning
- Classroom Organization
Basketball
I have been playing basketball since I was 5, I currently am attending Fredrick Community College on scholarship tp showcase my talents.
Timeline
Daycare Assistant
Cookies N' Milk
2023.01 - Current
Sales Sales
Five Below
2021.07 - 2022.08
High School Diploma -
Jefferson High School
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