Heaven Padgett
Charleston,WV
Summary
Dedicated Resident Advisor knowledgeable about Job Corps and DOL standards, safety requirements and emergency response protocols. Highly energetic, goal-oriented and diligent in planning activities and de-escalating conflicts.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Residential Advisor
Charleston Job Corps Center
Charleston, WV
04.2022 - Current
- Responded promptly to requests from students concerning their housing needs or concerns.
- Conducted regular room inspections to ensure compliance with housing policies.
- Provided guidance and support to students in a residential setting.
- Developed strategies for conflict resolution among residents.
- Advocated for student needs through collaboration with other departments on campus.
- Organized move-in, move-out days for incoming, departing residents of the dormitories.
- Ensured that all dormitory areas were properly maintained by coordinating housekeeping services on a regular basis.
- Monitors students that live on residential floors to ensure compliance with the rules and regulations of the Center.
- Fosters an atmosphere conducive to character development through the encouragement of favorable behavior patterns.
- Facilitates prompt and appropriate assistance in the event of injury, illness, traumatic experience, and emotionalism; responsible for documenting student activity and incidences.
Shift Leader
The Children's Place
Charleston, WV
07.2021 - 04.2022
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Education
High School Diploma -
Old Mill High School
Millersville, MD05-2010
Behavior Health Sciences
BridgeValley Community And Technical College
Charleston, WVSkills
- Crisis Management
- Behavior monitoring
- Daily living assistance
- Interpersonal Relationships
- Policy Enforcement
- Student Meeting Coordination
- Multitasking
- Problem-solving abilities
- Case File Management
- Crisis Prevention Intervention
- Incident Reporting
Certification
- QPR Certification
- CPI Certification
Timeline
Residential Advisor
Charleston Job Corps Center
04.2022 - Current
Shift Leader
The Children's Place
07.2021 - 04.2022
High School Diploma -
Old Mill High School
Behavior Health Sciences
BridgeValley Community And Technical College
- QPR Certification
- CPI Certification
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