Akira Johnson
Chicago,IL
Summary
Experienced professional skilled in building strong relationships with city officials and community members. Proven track record as a public information officer, effectively delivering essential public services. Committed to fostering collaboration and enhancing communication within diverse environments.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Residential Advisor
Aleut Federal Paul Simon Chicago Job Corps
Chicago, IL
10.2025 - Current
- Assists students in adjusting to Center life by providing supervision, behavior modification, and acting as a mentor.
- Provides daily supervision or assistance in monitoring students in personal hygiene, room/chore assignments, and other activities.
- Provides informal counseling related to stress management, personal problems, etc., and provides insight into responsible behavior and attitudes.
- Facilitates groups in life skills including budgeting, renter's rights, completing a lease, completing chores, etc.
- Assesses the need for confidentiality balanced with the need to report situations on behalf of students to ensure the safety and well-being of students and staff.
- Contacted family members for consent for the pass system.
- Facilitates prompt and appropriate assistance to students in the event of injury, illness, emotional trauma, etc.
- Serves as a channel of communication between management, staff, and students.
UPS Armed Security Officer
Aces Security
Chicago, IL
09.2024 - Current
- Monitored and authorized entrance and departure of employees, visitors, and others to prevent theft and maintain security of premises.
- Operated surveillance equipment to maintain vigilance over assigned areas.
Control Room Operator
Chicago Skyway Concession Company
Chicago, IL
09.2009 - 08.2024
- Responsible for control and operation of the Skyway's radio network in compliance with the SCC policies and procedures and FCC Rules and Regulations.
- Working directly with various departments along the Skyway, as well as direct contact with the public.
- Served as a liaison between the public, vendors, Skyway departments, city, state, and federal agencies.
- Assign maintenance personnel for repairs in the system and or emergencies concerning toxic wastes.
- Controls CPD (Chicago Police Department) units assigned to Skyway Bridge forces.
Security Officer
AGB - Night Club
Chicago, IL
08.2018 - 11.2019
- Checked legal and drinking age, refused entry for intoxicated persons, and managed aggressive or disruptive behavior in accordance with statutory and establishment rules.
- Maintained order and enforced rules and regulations to ensure a safe environment.
- Handled difficult situations with professionalism and tact to de-escalate potential conflicts.
Customer Service Associate /Photo Technician
Walgreens
Chicago, IL
06.2005 - 04.2011
- Operation of photo processing equipment.
- Training in Picture Care Plus System.
- Managed cash transactions efficiently.
- Bookkeeping.
- Managed stock levels effectively.
- Purchasing.
- Store reset development.
- Maintained stockroom orderliness and accessibility.
Education
Bachelor's - Computing and Digital Media
DePaul University
Chicago, IL01-2018
A.A - Computer Science
City Colleges of Chicago Kennedy King
Chicago, IL06-2015
Skills
- Microsoft Office
- Adobe Creative Suite
- Typing
- Surveillance
- Program coordination
- Community engagement
- Safety awareness
- Crisis management
- Event planning
- Complex problem solving
- Global experience
- Office management
- Student supervision
- Peer mentoring
- Personal development
- Conflict resolution
- Crisis intervention
- Student advocacy
- Individual support
- Reporting and documentation
Certification
- U.S driver's license
- PERC Card Security
- Guard License
- CCL
- First Aid Certification
- Certified Safety Professional
- TWIC Card
- CPR Certification
Timeline
Residential Advisor
Aleut Federal Paul Simon Chicago Job Corps
10.2025 - Current
UPS Armed Security Officer
Aces Security
09.2024 - Current
Security Officer
AGB - Night Club
08.2018 - 11.2019
Control Room Operator
Chicago Skyway Concession Company
09.2009 - 08.2024
Customer Service Associate /Photo Technician
Walgreens
06.2005 - 04.2011
Bachelor's - Computing and Digital Media
DePaul University
A.A - Computer Science
City Colleges of Chicago Kennedy King