Raphael Batson

• Getting to Know Residents: Establishing personal connections with residents, being approachable, and creating a supportive atmosphere.
• Peer Leadership and Role Modeling: Serving as a positive example for residents by adhering to university policies and demonstrating responsible behavior.
• Mentoring and Guidance: Providing support and guidance to residents on academic, personal, and social matters, especially for new students transitioning to university life.
• Resource Referral: Connecting residents with appropriate campus resources, such as academic advising, counseling services, health services, and student organizations.
• Conflict Resolution: Mediating disputes between roommates or other residents and helping them find constructive solutions.
• Addressing Concerns: Listening to residents' concerns, providing support, and directing them to the appropriate professional staff when necessary.
• Promoting Inclusivity and Respect: Creating an environment that values diversity and inclusivity, and addressing any instances of bias or discrimination.
• Safety and Security:

• Developed musical compositions and arrangements for a variety of genres.
• Recorded, mixed, and edited audio tracks in the studio.
• Collaborated with artists to create unique sounds for their projects.
• Evaluated music samples to determine compatibility with artist's style.
• Created soundscapes for film and television productions.
• Implemented creative recording techniques to enhance recordings.
• Performed live sound engineering during concerts and festivals.
• Maintained a library of reference material used during production.
• Analyzed feedback from audiences to assess success of songs or albums.
• Composed original music using various instruments and software programs.

• Greet and welcome guests
• : Provide a warm and friendly welcome to guests, making them feel comfortable and at ease.
• Manage reservations and seating
• : Coordinate reservations, manage seating arrangements, and ensure that guests are seated promptly.
• Provide menu information and answer questions
• : Familiarize guests with menu options, answer questions, and make recommendations.
• Maintain a clean and organized environment
• : Ensure that the host/hostess area, including the podium, menus, and surrounding areas, is clean and organized.
• Restaurant-Specific Duties
• Manage waitlists and wait times
• : Coordinate waitlists, estimate wait times, and communicate with guests about delays.

• I was the one that greeted customers and smile and make my customers feel welcome n comfortable like they are home
• Processed customer transactions and provided excellent customer service.
• Assisted in organizing merchandise displays on the sales floor.
• Maintained a clean, organized and inviting store environment.
• Greeted customers warmly upon arrival and identified their needs.
• Provided product knowledge to customers as needed.
• Answered incoming calls promptly, providing accurate information about products and services.
• Utilized point-of-sale system to process cash, credit card, check and gift card payments.
• Stocked shelves with new inventory according to established guidelines.
• Demonstrated strong problem solving skills when handling customer complaints or inquiries.

• As a host I am the one that cleans the tables and sets up a magnificent representable organized place to sit for my customers and show them the best time and give them the best customer service
• Greeted guests upon arrival and provided them with menus.
• Answered customer inquiries regarding the menu, restaurant services, and special promotions.
• Provided customers with accurate wait times and monitored waiting list.
• Assisted servers in seating guests by escorting them to their tables.
• Managed dining room layout to maximize efficiency of staff members.
• Maintained cleanliness of lobby area, including wiping down tables and chairs.
• Ensured compliance with health and safety regulations within the restaurant.
• Provided excellent customer service by anticipating customer needs.
• Resolved conflicts between customers when necessary.
• Assisted other departments when needed such as bussing tables or delivering food orders.

• I was cashier/ stocker worked in the kitchen also worked in the freezer also did janitorial work
• Greeted customers and answered any questions they had about the store's products and services.
• Verified that customers were of legal age to purchase alcohol or tobacco products.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
• Issued receipts, refunds, credits or change due to customers.
• Stocked shelves with merchandise when needed.
• Processed returns and exchanges of merchandise in accordance with store policies.
• Conducted price checks for special orders or discounts as requested by customers.
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
• Learned roles of other departments to provide coverage and keep store operational.
• Answered product questions with up- to-date knowledge of sales and store promotions.
• Worked closely with front-end staff to assist customers.

• Was the one who made sure kids, teens, and young adults made it back and forth to school and make it back home safely
• Assisted teachers with planning and preparing lessons for students.
• Provided guidance to students in the classroom setting.
• Created and maintained positive relationships with students, parents, and colleagues.
• Supervised small groups of students during instruction time.
• Administered assessments to determine student's academic performance levels.
• Collaborated with special education staff to develop Individualized Education Plans.
• Facilitated communication between educators, administrators, and parents regarding student progress.
• Instructed students using a variety of teaching methods such as lectures, discussions, audio-visual presentations.
• Monitored student attendance records and reported any discrepancies to appropriate personnel.
• Organized field trips and other school activities as requested by teachers or administrators.

• I was the one they called to clean a spill, or a mess also waxed floors sanitized and had to smile and help customers when needed
• Coordinated maintenance activities including repairs, preventative maintenance, painting, landscaping.
• Completed cleaning duties, lot maintenance and gas pump payment system maintenance.
• Communicated regularly with maintenance staff about necessary repairs or scheduled maintenance tasks.

• Conducted pre-trip inspections of the bus to ensure it was safe for transportation.
• Ensured students followed school rules while on the bus, such as no loud talking or fighting.
• Provided assistance to disabled students when getting on and off the bus.
• Reported any incidents or accidents involving students to the school administration immediately.
• Assisted in loading and unloading of passengers including helping young children with their safety belts.
• Maintained records of student attendance, route times, and other related information.
• Communicated with parents regarding any concerns about their child's behavior on the bus.
• Collected fares from passengers in accordance with established procedures.
• Accompanied driver and children on bus route to keep students safe and protected.
• Supervised safe and orderly entry and exit of bus riders and physically assisted those with special needs.

• Organized weekly rehearsals and performances for youth choir.
• Created lesson plans and activities to teach vocal techniques, music theory, and sight-reading skills to students.
• Assisted with the selection of appropriate repertoire for concerts, festivals, and competitions.
• Organized and conducted weekly rehearsals for the choir.
• Trained singers to develop vocal techniques and improve their singing abilities.
• Coordinated with other directors in order to create cohesive performances of choral works.
• Developed a repertoire of songs suitable for each performance.
• Assisted with the selection of soloists for various pieces.
• Supervised sectional rehearsals as needed to ensure accuracy in parts and intonation.
• Ensured that all members were familiar with proper stage etiquette and protocol during performances.
• Collaborated with accompanists on musical arrangements for choral pieces.

• I took care of both my grandparents who both was a pastor and 1st lady and also caught Alzheimer's, and afterwards my aunt caught it as well a couple of years later delt with washing clothes, washing sheets,covers,and gave them medication even at times I had to crush medication
• My grandfather also had a cardiac arrest but that's wen I had called 911 am I had to do cpr and by the grace of god I saved his life and afterwards I got my license to b cpr certified Had to learn patience, kindness ,love ,positive thoughts, etc
• Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
• Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
• Prepared meals according to dietary requirements and assisted with feeding when necessary.
• Monitored vital signs including blood pressure, temperature and pulse rate.
• Administered prescribed medications on a timely basis following care plan instructions.
• Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
• Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
• Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.

• Checked for safety hazards and took corrective action when necessary.
• Monitored surveillance cameras and responded to suspicious activity.
• Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
• Enforced access control measures in accordance with established procedures.
• Confirmed visitor identification prior to granting entry into the building.

• Educational Consultant
• Beecher middle/high School District (2010-2013)
• - Provided expertise in curriculum development, instructional design, and educational technology
• - Collaborated with teachers and administrators to improve teaching and learning
• - Conducted research and evaluation studies to inform educational decision-making

• Provided administrative support to the executive team, including scheduling meetings and managing calendars.
• Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
• Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
• Provided administrative support to the office manager and other staff members.
• Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
• Answered incoming phone calls, responded to inquiries and transferred calls as needed.

• A Direct Support Professional (DSP)
• Provide Personal Care
• : Assist individuals with daily living activities such as bathing, dressing, grooming, and toileting.
• Support Daily Living Skills
• : Help individuals with meal preparation, household chores, and other daily living tasks.
• Encourage Independence
• : Support individuals in developing and maintaining their independence, autonomy, and self-advocacy skills.
• Implement Individualized Plans
• : Carry out individualized plans, such as Individualized Service Plans (ISPs), to support individuals in achieving their goals and objectives.
• Provide Medication Administration
• : Assist individuals with medication administration, as prescribed by a healthcare professional.
• Maintain a Safe Environment
• : Ensure the individual's living environment is safe, clean, and free from hazards.
• Support Socialization and Community Integration
• : Encourage and support individuals in participating in social activities, community events, and other opportunities that promote socialization and community integration.
• Communicate Effectively
• : Communicate effectively with individuals, families, and other stakeholders to ensure that individual needs are met and that services are delivered in a person-centered manner.
• Maintain Confidentiality
• : Maintain confidentiality and handle sensitive information in accordance with applicable laws, regulations, and organizational policies.

: Collaborate with other professionals, such as healthcare providers, therapists, and social workers, to ensure that individual needs are met and that services are delivered in a comprehensive and coordinated manner.

• These duties may vary depending on the specific needs of the individuals being supported, as well as the policies and procedures of the organization employing the DSP.