Heaven Woodard
Charlotte,NC
Summary
Proven to excel in fast-paced environments, I leveraged my problem-solving skills and pharmacy software proficiency at Walmart to enhance patient care while strictly adhering to HIPAA regulations. Known for effective communication, I consistently achieved positive customer feedback across roles, demonstrating versatility.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Rx Sales Assoctate/Pharmacy Technician Trainee
Walmart
02.2023 - 12.2023
- Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
- Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
- Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.
Cashier
Qdoba
03.2022 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Cashier
Harbor Inn Seafood
09.2020 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Arts - Music Education
Central Piedmont Community College
Charlotte, NC01.2026
High School Diploma -
Northwest School of The Arts
Charlotte, NC06.2022
Skills
- Inventory organization
- Problem-solving skills
- Effective communication skills
- Pharmacy Software Proficiency
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Certification
- CPhT - Certified Pharmacy Technician 4/28/23-12/31/23
Timeline
Rx Sales Assoctate/Pharmacy Technician Trainee
Walmart
02.2023 - 12.2023
Cashier
Qdoba
03.2022 - 12.2023
Cashier
Harbor Inn Seafood
09.2020 - 02.2022
Associate of Arts - Music Education
Central Piedmont Community College
High School Diploma -
Northwest School of The Arts
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