Heaven Nelson
Newland,NC
Summary
As a former foster kid, I’ve had to fight hard for every opportunity I’ve been given. Nothing about my journey has been easy—but it’s made me resilient, determined, and deeply passionate about making a difference. While balancing the demands of college, I’ve worked as a licensed CNA, often juggling long shifts and late-night study sessions. I’ve never worked harder in my life, but I’ve also never been more certain about my path.
Pursuing a degree in psychology isn’t just a dream—it’s my calling. I’ve always wanted to help others, to be the kind of support I once needed myself. Every challenge I’ve faced has only deepened my desire to understand, uplift, and empower those who are struggling. I’m proud of how far I’ve come, and I’m even more excited for the impact I know I’ll make moving forward.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Mental Health Advocate
Appalachian State University Student Health Services
08.2022 - Current
- Helped students on my own volunteered time just by being someone they could talk to..
- Coordinated service delivery between interdisciplinary teams of medical professionals, ensuring continuity of care for clients.
- Connected clients with appropriate support networks, promoting long-term recovery and social integration.
CNA
Greens of Spruce Pine
04.2024 - 03.2025
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
Education
Bachelor of Arts - Psychology
Appalachian State University
Boone, NC05-2025
Skills
- Behavioral support
- Substance abuse awareness
- Multicultural competence
- Family engagement
- Problem-solving
- Compassionate care
- Patient safety management
- De-escalation techniques
- Teamwork and collaboration
- Attention to detail
Certification
- CNA - Certified Nurse Assistant
Timeline
CNA
Greens of Spruce Pine
04.2024 - 03.2025
Mental Health Advocate
Appalachian State University Student Health Services
08.2022 - Current
Bachelor of Arts - Psychology
Appalachian State University
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