Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

KAYLA JACKSON

Phoenix,AZ

Overview

5
5
years of professional experience
1
1
Certification

Work History

Boutique Coffee Specialist

Nespresso
Phoenix, AZ
10.2024 - Current
  • Educate customers on coffee origins, flavor profiles, and product features to enhance their selections.
  • Drive sales through personalized recommendations and approachable product knowledge.
  • Maintain boutique standards with clean, organized displays and well-stocked inventory.
  • Perform opening and closing duties, including cash handling and store readiness.
  • Support new team members through training and sharing best practices.

Barista

Starbucks
Los Angeles, California
04.2021 - 05.2024
  • Prepared high-quality coffee and espresso beverages for customers.
  • Supported store operations by executing opening and closing duties, inventory management, and merchandising.
  • Trained new baristas on beverage preparation and customer service standards.
  • Fostered a welcoming atmosphere through friendly customer interactions.

Marketing & Social Media Intern

Major League Baseball
Remote, US
02.2020 - 11.2020
  • Assisted in managing social media accounts across various platforms.
  • Collaborated with marketing team to develop online campaigns and strategies.
  • Monitored and analyzed platform performance using analytics tools to optimize campaigns.
  • Supported product launches and special events by developing creative social strategies.

Education

Bachelor's Degree - Journalism & Mass Communications

Arizona State University
Downtown Phoenix
05-2026

High School Diploma -

Culver City High School
Culver City, CA
06.2022

Skills

  • Customer Service
  • Communication Skills
  • Collaboration
  • Attention to Detail
  • Time Management
  • Social Media Management
  • New Hire Training
  • Food & Beverage Service
  • Team collaboration
  • Sales strategies

Certification

  • CPR Certified
  • Food Handlers Card & Food Safety Certified

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Boutique Coffee Specialist

Nespresso
10.2024 - Current

Barista

Starbucks
04.2021 - 05.2024

Marketing & Social Media Intern

Major League Baseball
02.2020 - 11.2020

Bachelor's Degree - Journalism & Mass Communications

Arizona State University

High School Diploma -

Culver City High School

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KAYLA JACKSON