Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Heba Hassan

Fort Wayne,IN

Summary

Dynamic Health Aide with proven expertise in patient care and health records management from Glenbrook Rehabilitation Center. Excelled in providing emotional support and maintaining patient awareness, contributing to enhanced department efficiency. Skilled in patient monitoring and hygiene assistance, ensuring high standards of care. Achieved significant improvements in patient satisfaction and care continuity.

Overview

7
7
years of professional experience

Work History

Health Aide

Glenbrook Rehabilitation Center
Fort Wayne, IN
10.2022 - 11.2024
  • Provided emotional support to patients and their families during difficult times.
  • Assisted employees in scheduling computer and phone updates.
  • Worked on variety of projects to provide supplemental support to unit staff and enhance department.
  • Facilitated planning and development of patients' schedules, appointments and financial budget.
  • Collaborated with family and nutritionist on nutrition standards and prescribed dietary requirements.
  • Ensured proper handling techniques were utilized when transferring a resident from one surface to another.
  • Monitored patient condition by observing physical and mental status, intake and output and exercise levels.
  • Cleaned and sanitized equipment used for patient care according to hospital standards.
  • Built strong and trusting rapport with clients and loved ones.
  • Communicated effectively with family members concerning any changes in the condition of the patient.

Cashier

Meijer
Fort Wayne, IN
08.2021 - 10.2022
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Worked closely with front-end staff to assist customers.
  • Resolved customer complaints professionally in accordance with company policy.
  • Performed other duties as assigned by management.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Material Handler

GXO
Fort Wayne, IN
01.2018 - 10.2022
  • Verified accuracy of shipments against purchase orders and invoices.
  • Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
  • Tagged and wrote identifying information on containers, boxes and cargo.
  • Maintained accurate inventory records of all received items.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.

Education

High School Diploma -

Southside High School
Fort Wayne, IN
05-2014

Skills

  • Feeding assistance
  • Bathing assistance
  • Health records management
  • Emotional support
  • Oxygen therapy assistance
  • Oral care assistance
  • Personal hygiene assistance
  • Patient awareness
  • Patient care
  • Patient monitoring
  • Meal preparation

Languages

Arabic
Professional
English
Professional

Timeline

Health Aide

Glenbrook Rehabilitation Center
10.2022 - 11.2024

Cashier

Meijer
08.2021 - 10.2022

Material Handler

GXO
01.2018 - 10.2022

High School Diploma -

Southside High School

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Heba Hassan