Heba Metwally
McDonough,GA
Summary
I have been a Napoly men’s wear store manager for almost twenty years.
I’m responsible for overseeing the overall operations of the store My duties typically include managing staff, monitoring inventory, ensuring customer satisfaction, and handling day-to-day issues that arise in the store. as well as maintaining the overall appearance and organization of the store.
In 2016 I established and maintained a website for the store ”napolymenswear.com” It keeps growing and is a successful addition to the business.
My obsession with design extends from crafting websites to creating captivating interior spaces as well.
Overview
20
20
years of professional experience
Work History
Manager
Elfanar Ltd
05.2004 - Current
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Managed personnel working in marketing and sales capacities.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Cross-trained existing employees to maximize team agility and performance.
- Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
Bachelor In Sociology - Sociology
Faculty of Arts
Alexanderia05.2003
Skills
- Teamwork and Collaboration
- Product Management
- Computer Skills
- Scheduling and Coordinating
- Documentation And Reporting
- Marketing
- Customer Service
- QuickBooks accounting
- Website design, maintenance
- Managing Appointments
- Social Media Platforms
- Business Analysis
- Managing Files and Records
- Customer Service
- QuickBooks accounting
- Website design, maintenance
Languages
Arabic
Full Professional
Turkish
Limited Working
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Your daily life is your temple and your religion.
Kahlil Gibran
Timeline
Manager
Elfanar Ltd
05.2004 - Current
Bachelor In Sociology - Sociology
Faculty of Arts
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