Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

HEBER CHAVEZ

Coolidge,AZ

Summary

Kitchen professional with over 6 years of comprehensive experience in food service and restaurant management, adept at combining sales prowess and customer service excellence to enhance dining experiences. Proven track record in implementing innovative strategies to boost efficiency and satisfaction in fast-paced environments. Aspires to leverage extensive skills in kitchen operations and team collaboration to drive culinary excellence and innovation.

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.

Overview

8
8
years of professional experience

Work History

Manufacturing Operator

Lucid Motors
04.2025 - Current
  • Operated advanced manufacturing equipment to ensure precision and quality in production processes.
  • Collaborated with team members to streamline assembly lines, enhancing overall workflow efficiency.
  • Conducted routine inspections of machinery and components to maintain safety and operational standards.
  • Trained new operators on equipment usage and safety protocols, fostering a culture of compliance and awareness.

Sales Associate

LA Fitness
11.2022 - Current
  • Boosted gym membership sales through persuasive consultations
  • Implemented innovative marketing strategies to generate leads
  • Exhibited authoritative knowledge of the fitness facility to potential members
  • Collaboratively discussed membership processes with prospective clients
  • Increased show count and sales through enthusiastic outreach
  • Boosted gym membership sales through strategic marketing and lead generation

Cashier Team Lead

Shell Gas Station
08.2024 - 01.2025
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Greeted customers promptly and responded to questions.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Welcomed customers, offering assistance to help find store items.
  • Coordinated with other departments when additional support was needed during peak hours.
  • Tracked company inventories, moved excess stock, and arranged products to improve sales.

Server

Denny's
02.2018 - 10.2022
  • Ensured a welcoming environment for guests, fostering a positive dining experience
  • Proactively attended to customers' needs, mimicking a homely atmosphere
  • Implemented innovative guest service strategies, enhancing overall satisfaction
  • Efficiently managed guest experiences, ensuring satisfaction and swift service at Denny's
  • Enhanced dining satisfaction through attentive service, leading to repeat patronage
  • Provided a home-like dining experience, ensuring all guest needs were promptly met

Education

High school diploma -

University City High School
San Diego, CA
06.2014

Skills

  • Restaurant Experience
  • Serving Experience
  • Host/Hostess
  • Food Service
  • Customer Service
  • Sales
  • Kitchen Experience
  • Upselling
  • POS
  • Cold calling
  • Complex Problem-solving
  • Flexible schedule
  • Money transfer systems
  • Inventory control procedures
  • Excellent people skills
  • Inventory control
  • Written and oral communication skills
  • Cash handling accuracy
  • Negotiation tactics
  • Positive and professional
  • Teamwork and collaboration
  • Reading comprehension skills
  • Excellent communication skills
  • 5S principles
  • Hazardous materials handling

References

References available upon request.

Timeline

Manufacturing Operator

Lucid Motors
04.2025 - Current

Cashier Team Lead

Shell Gas Station
08.2024 - 01.2025

Sales Associate

LA Fitness
11.2022 - Current

Server

Denny's
02.2018 - 10.2022

High school diploma -

University City High School

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