HEBER IVAN GUTIERREZ HEREDIA
Tijuana,Mexico
Summary
Intelligent it manager with several-year record of leadership experience in areas such as infrastructure development and management, application support and security optimization. Focused on satisfying customer needs through robust, innovative and forward-thinking solutions. Demonstrated success as operational leader, articulate communicator and practiced influencer. Collaborates across functions to outline and achieve project targets. Skilled in building solid business solutions based on methodologies and engineering principles. Complex problem-solver skilled in developing proposals, integrating technologies and managing projects.
Overview
21
21
years of professional experience
Work History
IT Manager
JFE Shoji Steel de Mexico
Tijuana, Mexico
12.2016 - Current
- Managed IT Operations: Oversaw daily IT operations to ensure optimal performance, availability, and reliability of critical systems, achieving a high uptime rate.
- Led Cross-functional Teams: Directed a multidisciplinary team in executing IT strategies, aligning technology with organizational goals to drive performance and innovation.
- Project Leadership: Planned and executed major IT projects, including ERP deployment, automation initiatives, cloud migrations, and infrastructure upgrades, delivering on-time and within budget.
- Team Development: Managed and mentored IT team members, improving skills, enhancing performance, and fostering professional growth through strategic resource allocation and leadership.
- Cybersecurity & Compliance: Designed and implemented robust security policies and controls aligned with ISO 27000 standards, safeguarding data and ensuring compliance with regulatory requirements.
- Budget Management & Cost Optimization: Led IT budget planning, identifying cost-effective solutions and optimizing resource allocation to drive operational efficiency and maximize business value.
- Digital Transformation: Researched and implemented cutting-edge IT solutions, driving digital transformation initiatives that improved business processes and operational effectiveness.
- IT Infrastructure Oversight: Supervised the deployment and maintenance of critical IT infrastructure, including AWS, Azure, IBM Power 8, Aruba Wi-Fi, and Cisco network systems, ensuring high availability and security.
- RPA & Workflow Automation: Led the adoption of Robotic Process Automation (RPA) with UIPath, and developed custom applications using Power Apps, resulting in significant productivity improvements.
- IIoT Integration: Directed the integration of IIoT Manufacturing Operation Management system into production machinery, enhancing data-driven decision-making and improving operational efficiency .
- ERP & MOM Implementation: Spearheaded the implementation of ERP back-office systems and Manufacturing Operation Systems (MES/MOM), streamlining operations and enhancing production workflows.
- Network & Server Upgrades: Managed hierarchical network upgrades and server farm migrations (VMware and AWS), ensuring scalability and improved infrastructure performance.
- Automation Strategy: Implemented automation solutions to eliminate repetitive tasks, freeing up resources and improving process efficiency across operations.
Infrastructure Manager
Corporativo BTEL GTEL
Tijuana, Mexico
05.2015 - 12.2016
- Cybersecurity & Network Infrastructure Management: Managed and secured all servers, network devices, ERP systems, and databases, ensuring continuous availability and protection against cyber threats.
- ISO/IEC Standards Implementation: Led the successful implementation of ISO/IEC 27000 and 20000 standards, establishing robust security frameworks and compliance processes for information security and IT service management.
- SAP HANA Migration (Basis): Directed the seamless migration of SAP HANA environments, ensuring system integrity, performance optimization, and minimal disruption during the transition.
- VMware & Cloud Services Implementation: Spearheaded the implementation and management of VMware virtualized environments, optimizing resource usage, and driving efficiency. Deployed AWS cloud services to enhance scalability, security, and business agility.
- Network Security & Infrastructure: Managed Cisco Meraki for network management, leveraging advanced security features to safeguard corporate networks. Implemented TippingPoint for intrusion prevention and Fortinet perimeter security to strengthen network defenses.
- Voice & Communication Systems: Oversaw the deployment and maintenance of Avaya communication systems, ensuring reliable and secure telephony solutions across the organization.
- Comprehensive Cisco Network Management: Administered and optimized Cisco network devices, ensuring secure and high-performing network architecture across the organization.
- Cybersecurity Risk Mitigation: Developed and enforced network security protocols, conducting regular audits and threat assessments to proactively mitigate risks and enhance cybersecurity posture.
Telecommunication Manager
Ayuntamiento de Ensenada
Ensenada, Mexico
12.2010 - 05.2015
- Company Overview: (Government)
- Responsible for managing every communications between main site to 23 outside places and maintain services available
- Maintain 25 physical servers, 15 Virtual servers, 53 subnets inside and outside from city hall
- (Government)
- Implement CISCO CUCM
- Cisco Network
- Cisco Meraki
- Linux Web server and database
- Ubiquit Wifi over 50 km uplink
- Deploy CCTV and plate recognition camera on city
- IBM as400 Migration
IT Manager (temporary)
Ayuntamiento de Ensenada
Ensenada, Mexico
01.2013 - 12.2013
- Company Overview: (Government)
- IT Leadership, Planning, Management and Systems Coordination Public Administration Municipal and Administration and Coordination Staff of the Information Technology
- Development of Work Plans, Procedures, Processes and manuals
- (Government)
System IT Supervisor
GRANJA VISTA AL MAR SA. DE CV
Ensenada, Mexico
12.2003 - 12.2010
- Company Overview: (Retail)
- (Retail)
- Implement ERP Totvs
- Fortigate perimetral firewall
- Sales force.CCVT
Education
BACHELOR DEGREE -
UABC
ENSENADA01.2003
Skills
- Windows , Linux Servers
- Vistualization VMWARE
- Cloud Services AWS, MS AZURE, Acronis
- Database Administrator SQL db2
- IBM AS400
- Web Developing
- Project Management
- Cross-Functional Collaboration
- Problem Solving & Decision Making
- Linux shell and services
- Manage ERP, MOM, ANDON, RPA, Automation
- Programing Python,React, JavaScript, SQL, Jquery, NodeJS
Languages
- English, 80%
- Spanish, Native
Expertise Areas
- Linux Servers
- VMWARE
- AWS
- MS AZURE
- Pen Test
- Wireless Networks
- Database Administrator
- Production process
- IBM AS400
- Web Developing
Languages
English
Professional
Timeline
IT Manager
JFE Shoji Steel de Mexico
12.2016 - Current
Infrastructure Manager
Corporativo BTEL GTEL
05.2015 - 12.2016
IT Manager (temporary)
Ayuntamiento de Ensenada
01.2013 - 12.2013
Telecommunication Manager
Ayuntamiento de Ensenada
12.2010 - 05.2015
System IT Supervisor
GRANJA VISTA AL MAR SA. DE CV
12.2003 - 12.2010
BACHELOR DEGREE -
UABC
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