Highly skilled and enthusiastic professional with more than 15 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service. Adept at implementing, monitoring, and evaluating public health programs/projects.
Improved quality of care by timely assessing patients and assigning them well prepared exam rooms.
Increase patient satisfaction by addressing them with great professionalism and courtesy.
Assisted Doctors in exams and procedures
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
Entered data in Medical chart timely and accurately.
Improved community health by designing and implementing public health campaigns.
Streamlined data collection processes, ensuring accurate tracking of program outcomes.
Evaluated the effectiveness of existing public health programs, identifying areas for improvement.
Assisted in grant writing efforts, securing funding for vital public health projects.
Raised awareness about disease prevention through educational workshops and presentations.
Analyzed statistical data using software tools, supporting evidence-based decision making in program design and implementation.
Participated in quality improvement initiatives within the organization, working alongside staff members to enhance service delivery standards across various programs.
Improved patient outcomes by implementing evidence-based treatment plans and closely monitoring progress.
Increased patient satisfaction with thorough assessments, clear communication, and empathetic bedside manner.
Mentored junior physicians and medical students, fostering professional growth and skill development within the healthcare team.
Served as a liaison between physicians and administration to facilitate communication and promote interdisciplinary collaboration for improved patient outcomes.
Implemented preventive care strategies for high-risk populations, reducing incidence of chronic disease complications requiring hospitalization.
Collaborated with public health agencies on community outreach programs promoting wellness initiatives targeting specific population needs.
Enhanced program efficiency by streamlining processes and implementing data-driven improvements.
Developed and managed budgets for multiple interventions, ensuring optimal resource allocation and financial sustainability.
Established strategic partnerships with external organizations, expanding program reach and impact.
Conducted thorough program evaluations to identify areas of improvement and implement necessary changes.
Implemented effective monitoring systems to track program progress against established benchmarks.
Assisted in the recruitment, selection, orientation, evaluation, coaching or mentoring process of staff members involved in the implementation or management process.
Promoted the organization's mission by actively participating in networking events and representing the organization at conferences or seminars.