Hebron Enrique Robinson McCloud
New York,NY
Overview
10
10
years of professional experience
Work History
Bell Boy
msc
Sorrento, Italy
07.2023 - Current
- Provided accurate information about the hotel's amenities, facilities, services, policies and procedures to all customers inquiries and complaints.
- Provided a high level of customer service by responding promptly and politely to requests for services or information.
- Greeted and welcomed guests upon arrival; provided assistance with luggage.
- Delivered messages and packages between departments within the hotel as well as outside vendors and guests.
- Managed incoming calls from hotel guests; provided answers to general questions related to services offered at the property and nearby locations.
- Monitored guest check-ins and checked out; assisted with room keys, registration cards.
- Delivered newspapers, mail, faxes, messages and check-out invoices to guest rooms.
- Responded to guest concerns and requests and quickly handled issues.
Assistant Electrician
ingenierias aliadas caribes.as
Sanandres Colombia, South America
03.2015 - 07.2016
- Assisted journeyman electricians with layout marking of wall studs prior to running conduit lines between them.
- Followed verbal instructions from supervisors regarding task assignments accurately and efficiently.
- Ran wire pulls from junction boxes into designated areas for installation of new fixtures and outlets per customer request.
- Connected power cables to circuit breakers, transformers or other components according to specifications.
- Provided support in identifying problems related to electrical systems through testing procedures conducted on-site or off-site locations.
- Assisted electricians in laying out work assignments and providing technical guidance when needed.
Education
Residential Electrical Installations - Residential Electrical Installations
Sena
Sanandres Colombia02-2017
Skills
- Customer service
- Luggage handling
- Guest relations
- Communication skills
- Problem solving
- Time management
Timeline
Bell Boy
msc
07.2023 - Current
Assistant Electrician
ingenierias aliadas caribes.as
03.2015 - 07.2016
Residential Electrical Installations - Residential Electrical Installations
Sena
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