Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hecma Magallanes

Rockville,MD

Summary

Professional with five years of experience in sales,customer service and inventory management. Organized, detail-oriented and self-starter. Focused on increasing sales by offering customers kindness, consideration and support.

Overview

6
6
years of professional experience

Work History

Sales and Customer Service

Acciones y Servicios S.A.S
Medellin, Antioquia
02.2019 - 12.2021

• Provided advice on products from the Unilever company, focused on hair care and personal hygiene (Dove, Rexona, Ax, Sedal).

• Sales in hair care and personal hygiene products. Additionally, it offered information and suggestions to clients according to their needs and preferences.

• Coordination and assembly of product displays for better visibility and sales.

• Update prices and offers for products.

• Compliance with sales objectives set by the company.

• Efficient management of the customer portfolio in the assigned area to increase sales.

• Inventory control and product availability at the point of sale.

• Sorted products with care and precision.

Sales and Customer Service

Exquisitos Inc.
Medellin, Antioquia
10.2018 - 12.2018

• Sold the products of the company Exquisitos Inc. through demonstrations at different points of sale.
• Post-sales monitoring to guarantee customer satisfaction and loyalty.
• Customer service in a respectful, friendly and helpful manner.
• Answered any questions about inventories, sales and promotions.
• Punctuality, reliability and precision at work.
• Strategies to attract more customers and achieve successful sales.
• Control of inventories and product availability at the point of sale.
• Planning visits and attending regular meetings with clients.

Sports Betting Seller

El clavo C.A
Guayana, Bolívar
01.2016 - 06.2018

• Customer Support
• Sell

lottery tickets and place sports bets.
• Announce the winning numbers and make payment to the winners.
• Perform and record cash receipts and disbursements in the system.
• Clean and clean the store.

Education

Associates Degree - Accounting/Administration -

I.U.T Pedro Emilio Coll.
Venezuela
01-2019

High School Diploma -

U.E.N Rafael Pineda
Venezuela
01-2013

Skills

  • Time management
  • Customer service
  • Teamwork and individual work
  • Own initiative
  • Basic computer knowledge and sales and marketing skills

Timeline

Sales and Customer Service

Acciones y Servicios S.A.S
02.2019 - 12.2021

Sales and Customer Service

Exquisitos Inc.
10.2018 - 12.2018

Sports Betting Seller

El clavo C.A
01.2016 - 06.2018

Associates Degree - Accounting/Administration -

I.U.T Pedro Emilio Coll.

High School Diploma -

U.E.N Rafael Pineda
Hecma Magallanes