Mateo Calderon
Gilbert,WV
Summary
Im a current High School Student , Im hungry in the study of medicine and eager to continually learn. I love to interact with animal's of all types. I Grew up riding horses and around dogs. I would love the opportunity to further my studies. I love the great outdoors and a challenge. Although my studies take up much of my time im flexible and able to coordinate any changes.
Overview
3
3
years of professional experience
Work History
Sales Customer Service
Autozone
Gilbert, AZ
05.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Sales Customer Service
Angelo's Italian Ice
Tempe, AZ
02.2021 - Current
- Managed high call volume while maintaining a professional and friendly demeanor with all customers.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Handled customer returns efficiently, minimizing loss and maintaining customer satisfaction through effective communication skills.
- Reduced wait times by quickly processing transactions utilizing point-of-sale systems accurately and efficiently.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Veterniary Medicine
Dr. Camille Casteel High School
Queen Creek, AZ05.2025
Skills
- Strong Work Ethic
- Patience and Tolerance
- Goal-Oriented
- Active Learning
- Follow-up skills
- Typing Speed
Timeline
Sales Customer Service
Autozone
05.2023 - Current
Sales Customer Service
Angelo's Italian Ice
02.2021 - Current
Veterniary Medicine
Dr. Camille Casteel High School