HECMANUEL MARTINEZ
POINCIANA
Summary
Proficient security officer with a demonstrated ability to monitor environments and respond to crises effectively. Experienced in risk assessment and the application of security protocols to mitigate threats. Focused on supporting safety initiatives and enhancing security measures within an organization. Actively pursuing roles that utilize security expertise.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
Orlando
04.2025 - 10.2025
- Conducted regular security patrols of facility grounds, parking lots, and perimeter areas.
- Monitored surveillance cameras, responding swiftly to suspicious activity.
- Assisted in maintaining surveillance systems, enhancing overall security effectiveness.
- Completed incident reports documenting security or loss prevention incidents.
- Provided outstanding customer service during interactions with visitors and staff.
- Enforced company policies, ensuring a secure environment for all individuals.
- Responded promptly to alarms and emergencies following established protocols.
- Verified photo IDs and tickets for guest access control.
Security Officer
Allied Universal Security Services
Seattle
10.2024 - 04.2025
- Ensured safety and security of personnel and property by monitoring premises regularly.
- Conducted routine patrols to detect potential hazards and unauthorized activities.
- Responded effectively to alarms and emergencies according to established protocols.
- Prepared thorough incident reports for management review and future actions.
- Maintained surveillance systems, contributing to overall security enhancement.
- Delivered outstanding customer service while engaging with visitors and staff alike.
- Executed enforcement of company policies, preserving a safe environment for all persons present.
- Verified photo IDs and tickets, allowing guest passage during significant events.
SERVER/BUSSER
OLIVE GARDEN
03.2021 - 04.2022
- Executed cleaning and maintenance tasks across all restaurant areas, promoting a hygienic environment.
- Collaborated with servers to efficiently deliver food orders while assisting customers as needed.
- Managed cash and card transactions effectively on POS systems and kiosks.
Education
HIGH SCHOOL DIPLOMA -
HAINES CITY HIGH SCHOOL
Haines City05-2017
Skills
- Computer Literacy
- Customer Service Skills
- Adaptability
- Basic Math
- Decision Making
- Problem-solving
- Phone etiquette
- POS System
- Creativity skills
- Leadership
- Collaboration
- Teamwork
- Strong Work Ethic
- Safety awareness
- Time management
- Team collaboration
- Customer service
- Effective communication
- Attention to detail
- Problem solving
- Active listening
- Decision making
- Fire safety training
- Professionalism
- Criminal law knowledge
- Criminal investigations
- Conflict de-escalation
- CCTV monitoring
- First aid and CPR certified
- Security systems
- Patrol operations
- Hazardous materials response
- Security guard license
- Surveillance
- CCTV surveillance
- Identification verification
Certification
- CPR First Aid
Languages
Spanish
Native/ Bilingual
Timeline
Security Officer
Allied Universal Security Services
04.2025 - 10.2025
Security Officer
Allied Universal Security Services
10.2024 - 04.2025
SERVER/BUSSER
OLIVE GARDEN
03.2021 - 04.2022
HIGH SCHOOL DIPLOMA -
HAINES CITY HIGH SCHOOL