Jessica Reifsnyder
Lebanon,PA
Summary
Knowledgeable professional with a year of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
18
18
years of professional experience
Work History
Security Officer
GardaWorld Security
Machanicsburg, PA
03.2024 - Current
- Enforced access control measures in accordance with established procedures.
- Provided escorts for visitors as needed throughout the facility.
- Maintained accurate logs of all security related activities.
- Monitored premises and recorded activity in daily officer reports.
- Searched individuals and baggage for weapons and other prohibited items.
- Monitored security cameras to identify and respond to suspicious activity.
- Confirmed visitor identification prior to granting entry into the building.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Reported safety hazards for remediation response.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
Assistant Store Manager
Majik Rent-To-Own
Lebanon, PA
01.2022 - 05.2023
- Ensure store is properly staffed (4-week advanced schedule)
- Maintain proper payroll records (hire, termination, discipline, rewards, etc.)
- Ensure store staff is properly trained
- Assign responsibilities to the staff based on the daily checklist and scorecard(s)
- Provide feedback to the staff members to ensure all best practices are being followed to achieve desired results
- Adherence to money-handling process
- Handling employee incidents/accidents/injuries (with guidance from District Manager)
- Review of all rental agreements
Site Supervisor
Allied Universal Security
Jonestown, PA
11.2018 - 12.2021
- Oversee all operations of the facility, ensuring the safety and security of employees and the facility itself
- Documentation of incidents, events, and activity relating to the facility
- Create employee schedules and enforce regular attendance and punctuality
Correctional Officer
Lancaster County Prison
Lancaster, PA
01.2011 - 01.2018
- Provide Care, Custody, and Control of inmates in a maximum-security prison
- Performed thorough pat/strip searches of inmates to prevent the introduction/movement of contraband into and throughout the facility
- Extensive training in Defensive Tactics utilizing pressure points and pain compliance to gain and maintain control of aggressive individuals
- Certified to utilize oleoresin capsicum “OC” pepper spray (to be used on noncompliant individuals)
- Trained in crisis intervention and suicide prevention to assist and de-escalate mentally unstable inmates, and safely intervene in potentially dangerous situations involving individuals in crisis
- Completed detailed documentation of ALL inmate and staff movement to and from housing units including block logs, tracking sheets, and activity logs
- Consistently wrote comprehensive incident reports, misconduct/disciplinary reports, written and computerized notes in inmate files, and updates to criminal justice database
Internship
Manito
York, Pennsylvania
01.2011 - 12.2011
- Taught life skills and social skills to delinquent youth in an alternative school setting
Youth Mentor
Laurel Life JUMP Court Program
York, Pennsylvania
01.2010 - 01.2011
- Provided guidance, direction, and support to adjudicated delinquent youth
- Completed regular in-home behavior checks with each juvenile and their family
- Conducted community outings with juveniles to ensure that they completed community service hours
- Attended JUMP court sessions weekly to provide updates on each juvenile and share progress notes
Cable Assembler
Coax
Glen Rock, Pennsylvania
01.2007 - 01.2010
- Semi-Rigid and Flex cable Soldering
- Read and follow wiring diagrams and drawings to complete Form Board assembly
Education
Associates Degree - Criminal Justice and First Response
YTI Career Institute
Lancaster, PASkills
- Effective communication
- Active listening
- Team cooperation
- Motivation
- Positive attitude
- Computer literacy
- Technical literacy
- Word processing
- Spreadsheets
- Problem-solving
- Reasoning
- Innovative thinking
- Practical solutions
Timeline
Security Officer
GardaWorld Security
03.2024 - Current
Assistant Store Manager
Majik Rent-To-Own
01.2022 - 05.2023
Site Supervisor
Allied Universal Security
11.2018 - 12.2021
Correctional Officer
Lancaster County Prison
01.2011 - 01.2018
Internship
Manito
01.2011 - 12.2011
Youth Mentor
Laurel Life JUMP Court Program
01.2010 - 01.2011
Cable Assembler
Coax
01.2007 - 01.2010
Associates Degree - Criminal Justice and First Response
YTI Career Institute
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