Helthor Cubangbang
Lihue,HI
Summary
Dependable and experience professional with 14 years of U.S Army service and nearly a decade of hospitality experience. Stong background in leadership, teamwork, communication, and working effectively in a fast-paced environment. Completed leadership training through the U.S Army. Also holds a two year degree in Multimedia Arts with skills in video editing, photography, Microsoft Word, and Microsoft Excel.
Overview
26
26
years of professional experience
Work History
Public Area Attendant
Sheraton Kauai Resort
Koloa, Hawaii
12.2017 - Current
- Maintained cleanliness and organization of public areas throughout the hotel.
- Inspected facilities to ensure high standards of hygiene and safety.
- Assisted guests by providing information and addressing requests promptly.
- Collaborated with housekeeping team to coordinate cleaning schedules effectively.
- Replenished supplies in public restrooms and common areas regularly.
- Reported maintenance issues to ensure prompt resolution for guest comfort.
- Followed safety protocols to uphold a secure environment for guests and staff.
- Responded quickly to requests from guests or other departments promptly.
- Ensured compliance with all health codes regarding sanitation standards.
- Maintained cleanliness of public areas, such as lobbies, restrooms, and elevators.
- Adhered to all safety policies including proper use of chemicals and equipment.
- Stocked supply closets with necessary items for housekeeping staff.
- Inspected furniture for damage or wear and tear.
- Provided information about services offered by the hotel upon request.
- Replenished linens, towels, toiletries in guest rooms daily.
- Checked and replenished amenities in guest rooms and common areas.
- Assisted other departments such as laundry to ensure guest satisfaction.
- Interacted warmly, courteously and professionally with guests, patrons, and associates, and cultivated joyful, inviting atmosphere while performing menial but important tasks with vigor.
- Maintained hotel public areas sparkling clean, sanitary, secure and inviting to guests, with focus on lobby, restrooms, business center, front desk, and health center.
- Logged cleaning and maintenance work accomplished, maintained cleaning supplies, and reported public area repair needs to facilities team.
- Addressed guest emergencies immediately and proficiently by administering basic first aid or by contacting internal and external resources according to established protocols.
Public Area Attendant
St. Regis Group
Princeville, Hawaii
12.2016 - 12.2017
- Maintained cleanliness and organization of public areas throughout the hotel.
- Inspected facilities to ensure high standards of hygiene and safety.
- Assisted guests by providing information and addressing requests promptly.
- Collaborated with housekeeping team to coordinate cleaning schedules effectively.
- Replenished supplies in public restrooms and common areas regularly.
- Operated cleaning equipment efficiently to maintain hotel appearance.
- Reported maintenance issues to ensure prompt resolution for guest comfort.
- Followed safety protocols to uphold a secure environment for guests and staff.
- Responded quickly to requests from guests or other departments promptly.
- Ensured compliance with all health codes regarding sanitation standards.
- Maintained cleanliness of public areas, such as lobbies, restrooms, and elevators.
- Inspected furniture for damage or wear and tear.
- Provided information about services offered by the hotel upon request.
Enlisted Soldier
US Army
Fort Lee, Virginia
04.2000 - 06.2014
- Managed equipment inventory, ensuring readiness for deployment and operational use.
- Developed leadership skills by mentoring junior soldiers in basic soldiering tasks.
- Displayed sound judgment when making decisions under pressure or duress in both garrison and field environments.
- Participated in live-fire exercises to ensure proficiency with individual weapons systems.
- Assisted with planning operations by providing input on mission objectives, logistical needs, and troop movements.
- Inspected all weapons prior to use to ensure they were serviceable and safe to fire.
- Performed regular preventive maintenance checks on assigned vehicles, including oil changes and tire rotation.
- Provided security during convoy operations by monitoring roadways for suspicious activity or threats.
- Worked in small groups to accomplish complex goals within tight deadlines and standards.
- Cultivated excellent work ethic, dedication to duty, and timeliness in work actions.
Education
Associate of Arts - Digital Communications And Multimedia
STI College
Quezon City, Philippines 03-2016
High School Diploma -
Kauai High School
Lihue, HI06-1999
Skills
- Leader
- Teamwork
- Communication skills
- Customer Service
- Hospitality
- Video Editing
- Photography
- Microsoft Excel
- Microsoft Words
- Organization
- Time Management
- Reliability and adaptability
- Adaptability and learning
- Dependability and reliability
References
References available upon request.
Timeline
Public Area Attendant
Sheraton Kauai Resort
12.2017 - Current
Public Area Attendant
St. Regis Group
12.2016 - 12.2017
Enlisted Soldier
US Army
04.2000 - 06.2014
Associate of Arts - Digital Communications And Multimedia
STI College
High School Diploma -
Kauai High School