Hector Alicea
Rochester,NY
Summary
Enhance team member service standards and performance to boost productivity and exceed company goals. Dedicated to enhancing customer loyalty and strengthening sales with good merchandising and inventory management skills. Forward-thinking leader experienced in mediating conflicts, making sound decisions and multitasking in fast-paced environments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Deli/produce/ Meat Cutter Supervisor
Costco
Rochester Ny
02.2018 - Current
- Collaborated with team members to keep the department fully stocked and visually appealing for increased sales.
- Increased customer satisfaction by providing exceptional service during peak hours in a fast-paced environment.
- Followed all food safety regulations to maintain a safe work environment for both employees and customers.
- Demonstrated expertise in deboning various types of meats efficiently while maintaining highest levels of precision and quality control.
- Trained new employees on proper techniques, company policies, equipment usage, ensuring consistent product quality across the team.
Meat Cutter
Rubinos Italian Meat Market
Rochester Ny
01.2015 - 07.2018
- Ensured optimal freshness and shelf life of meat products through proper packaging and storage methods.
- Maintained a clean and organized workspace for maximum productivity and safety.
- Assisted customers with selecting the best cuts of meat for their desired recipes, resulting in satisfied clients.
- Educated customers on different cuts of meat and cooking techniques, enhancing their overall experience.
Meat Cutter
Skips Meat Market
Rochester Ny
05.2012 - 12.2015
- Enhanced meat product quality by implementing proper cutting techniques and adhering to sanitation standards.
- Reduced waste by accurately portioning meat products according to customer specifications.
- Increased efficiency with expert use of various cutting tools, including knives, saws, and cleavers.
- Ensured optimal freshness and shelf life of meat products through proper packaging and storage methods.
Education
Dr. Phillips High School
Orlando, FL2011
Skills
- Merchandising Strategies
- Product Rotation
- Stock replenishment
- Task Delegation
- Customer Service
- Operational Efficiency
Timeline
Deli/produce/ Meat Cutter Supervisor
Costco
02.2018 - Current
Meat Cutter
Rubinos Italian Meat Market
01.2015 - 07.2018
Meat Cutter
Skips Meat Market
05.2012 - 12.2015
Dr. Phillips High School