Hector Alvarenga
Central Islip,NY
Summary
Proven Employee Assistance Manager with a track record of enhancing customer satisfaction and retention at Family Dollar&Dollar Tree through expert relationship-building and problem-solving skills. Skilled in organizing and multitasking, significantly improving store visual appeal and operational efficiency. Demonstrates exceptional teamwork and organizational abilities, committed to fostering work-life balance.
Overview
15
15
years of professional experience
Work History
Employee Assistance Manager
Family Dollar&dollar Tree
07.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Sales Associate
Target
08.2009 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma -
Central Islip High School
Central Islip, NY06.2008
Skills
- Employee relations
- Work-life balance strategies
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Onboarding, training, and development
- Multitasking Abilities
- Reliability
- Organizational skills
Timeline
Employee Assistance Manager
Family Dollar&dollar Tree
07.2022 - Current
Sales Associate
Target
08.2009 - 05.2022
High School Diploma -
Central Islip High School
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