Juan Guzman
Los Angeles,CA
Overview
24
24
years of professional experience
Work History
Lead Ramp Agent
Menzies Aviation
11.2016 - Current
- Supervised daily ramp operations, ensuring efficient aircraft turnaround and adherence to safety protocols.
- Trained and mentored team members on ramp procedures and equipment usage for optimal performance.
- Coordinated with flight crews to facilitate timely baggage handling and cargo loading/unloading processes.
- Implemented process improvements that enhanced operational efficiency and reduced delays during peak hours.
- Cargo Handling: Loading, unloading, cargo, and using heavy machinery like belt loaders.
- Aircraft Guidance (Marshalling): Using hand signals and wands to guide pilots safely into and out of their designated gates.
- Ground Support Operations: Driving specialized vehicles like luggage tugs, tow tractors, and aircraft pushbacks to move planes away from terminals.
- Safety & Security: Setting safety cones, securing chocks around wheels, and conducting pre-flight walk-arounds to clear the tarmac of foreign debris.
- Collaborated with a team of ground staff to ensure the timely and safe handling of aircraft arrivals and departures.
- Assisted in loading and unloading cargo, ensuring adherence to safety regulations and company procedures.
- Conducted routine checks on ground support equipment, ensuring operational readiness and compliance with safety standards.
- Engage in push-out of aircraft driving 80,000 Ib. vehicle or assist by providing guide function to driver using depth perception in congested areas or speaking to cockpit during push-back procedure
Ramp Agent Supervisor
Alliance Ground International
11.2016 - Current
- Supervised ramp operations, ensuring compliance with safety standards and protocols.
- Coordinated workload among team members to optimize efficiency and productivity.
- Trained new ramp agents on operational procedures and equipment usage.
- Monitored aircraft arrivals and departures, maintaining communication with ground control.
- Cargo Handling: Loading, unloading, cargo, and using heavy machinery like belt loaders.
- Aircraft Guidance (Marshalling): Using hand signals and wands to guide pilots safely into and out of their designated gates.
- Ground Support Operations: Driving specialized vehicles like luggage tugs, tow tractors, and aircraft pushbacks to move planes away from terminals.
- Safety & Security: Setting safety cones, securing chocks around wheels, and conducting pre-flight walk-arounds to clear the tarmac of foreign debris.
- Collaborated with a team of ground staff to ensure the timely and safe handling of aircraft arrivals and departures.
- Assisted in loading and unloading cargo, ensuring adherence to safety regulations and company procedures.
- Conducted routine checks on ground support equipment, ensuring operational readiness and compliance with safety standards.
- Engage in push-out of aircraft driving 80,000 Ib. vehicle or assist by providing guide function to driver using depth perception in congested areas or speaking to cockpit during push-back procedure
Ramp Agent
ASIG, Aircraft Service International Group
12.2002 - 11.2016
- Cargo Handling: Loading, unloading, cargo, and using heavy machinery like belt loaders.
- Aircraft Guidance (Marshalling): Using hand signals and wands to guide pilots safely into and out of their designated gates.
- Ground Support Operations: Driving specialized vehicles like luggage tugs, tow tractors, and aircraft pushbacks to move planes away from terminals.
- Safety & Security: Setting safety cones, securing chocks around wheels, and conducting pre-flight walk-arounds to clear the tarmac of foreign debris.
- Collaborated with a team of ground staff to ensure the timely and safe handling of aircraft arrivals and departures.
- Assisted in loading and unloading cargo, ensuring adherence to safety regulations and company procedures.
- Conducted routine checks on ground support equipment, ensuring operational readiness and compliance with safety standards.
- Engage in push-out of aircraft driving 80,000 Ib. vehicle or assist by providing guide function to driver using depth perception in congested areas or speaking to cockpit during push-back procedure
Skills
- Aircraft marshalling
- Ground support equipment operation
- Airport security regulations
- Baggage handling
- Load planning
- Incident reporting
- Emergency response procedures
- Weight and balance calculation
- Flight scheduling coordination
- Ramp operations management
- Aircraft towing
- Problem-solving
- Ramp service
- Dependable and responsible
- Aircraft tug operation
- Loading and unloading
- Marshaling aircraft
- Team leadership
- Safety procedures compliance
- Crew assistance
- Heavy lifting
- Ramp security
- Pushback and towing
- Heavy equipment operation
- Safety procedures
- Ground support services
- Flexible schedule
- Ramp checklist completion
- Weight/balance loading
- Live cargo handling
- Cargo equipment operation
- Quality control
- Workload management
- Freight handling
- Inventory management
- Cargo handling
- Load planning communication
- Vehicle operation
- Equipment inspection
- Security awareness
- Aircraft safety checks
- TSA collaboration
- Ground support
- Traveler escort
- FAA compliance
- Willing to learn
- Attention to detail
- Problem-solving abilities
- Lifting and sorting
- Multitasking Abilities
Timeline
Lead Ramp Agent
Menzies Aviation
11.2016 - Current
Ramp Agent Supervisor
Alliance Ground International
11.2016 - Current
Ramp Agent
ASIG, Aircraft Service International Group
12.2002 - 11.2016