Hector Covarrubias-Rios
Fresno,CA
Summary
Dynamic Food and Beverage Supervisor experienced in managing operations and training staff to excel in service quality. Committed to ensuring health compliance, fostering teamwork, and enhancing customer experiences, leading to increased satisfaction and operational efficiency.
Overview
10
10
years of professional experience
Work History
Food and Beverage Supervisor
Chuckchansi Gold resort and Casino
Coarsegold, California
06.2025 - Current
- Oversaw daily operations of food and beverage service areas to ensure smooth service and guest satisfaction.
- Trained and mentored staff on service standards and procedures.
- Ensured compliance with health and safety regulations in all areas.
- Managed inventory levels for food and beverage supplies, optimizing stock to meet service demands.
- Regularly inspected cleanliness and presentation of dining areas to maintain high standards and enhance guest experience.
- Audited cash drawers at the end of each shift to verify accuracy of transactions.
- Trained new hires in proper food handling techniques and safety regulations.
Bartender
Splash fresno
Fresno, California
01.2021 - 02.2025
- Mixed and served drinks, aligning with established recipes and tailored to customer preferences to ensure satisfaction.
- Maintained cleanliness and organization of bar area during service hours.
- Assisted in training new bartenders on drink preparation and customer service skills.
- Managed inventory by tracking supplies and placing orders.
- Engaged with customers to foster a welcoming atmosphere, enhancing their overall experience and encouraging repeat visits.
- Handled cash and processed payments accurately at the bar register.
- Resolved customer complaints promptly, maintaining a positive environment and ensuring customer retention.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Bartender
Fab
Fresno, California
01.2016 - 02.2019
- Mixed and served drinks based on established recipes and tailored to customer preferences, enhancing guest satisfaction.
- Leveraged knowledge of bar and menu options to prepare drinks and provide tailored food recommendations, improving customer engagement.
- Trained new bartenders on drink preparation and upselling techniques.
- Maintained cleanliness and organization of bar area during service hours to ensure a positive customer experience.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Provided drink suggestions to customers based on their preferences.
Education
High School Diploma -
Selma High School
Selma06-2002
Skills
- Food safety standards
- Fine dining service
- Cocktail preparation
- Inventory control
- Cash handling
- Customer engagement
- Service quality
- Staff training
- Team collaboration
- Time management
- Multitasking ability
- Problem solving
- Adaptable leadership
- Effective communication
- Conflict resolution
- Attention to detail
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Food and Beverage Supervisor
Chuckchansi Gold resort and Casino
06.2025 - Current
Bartender
Splash fresno
01.2021 - 02.2025
Bartender
Fab
01.2016 - 02.2019
High School Diploma -
Selma High School