Hector Durruthy
Chicago,IL
Summary
Experienced driver with excellent customer service and proven on-time delivery record. Motivated to provide prompt, friendly and professional service at all times. Excels at maintenance record keeping and navigation. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Security Officer
Family First Security
11.2020 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
Uber Driver
Uber
11.2019 - Current
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Responded to passenger concerns and complaints politely and professionally.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
Delivery Driver
FedEx
04.2018 - 05.2021
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
High School -
Amundsen High School
Chicago, ILSkills
- Bilingual
- Forklift certified
- Punctual
- Routine maintenance checks
- Cleaning
- Compliance with driving policies
Timeline
Security Officer
Family First Security
11.2020 - Current
Uber Driver
Uber
11.2019 - Current
Delivery Driver
FedEx
04.2018 - 05.2021
High School -
Amundsen High School
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