Hector Feliciano
Dalton ,GA
Summary
Accomplished Drain Technician and Crew Leader with several years of experience at Pro Charged Septic & Drain Cleaning-Georgia Southern. Expert in heavy equipment operation and demonstrating exceptional teamwork and collaboration. Achieved significant improvements in efficiency and customer satisfaction by leveraging mechanical knowledge and leadership skills. Bilingual individual with a background spent using tamping machines and hand tools. A reliable Pipe Layer with a knowledge of digging trenches by hand and willing to follow both verbal and written directions. effectively.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Drain Technician
Pro Charged Septic &drain Cleaning-Georgia Souther
08.2017 - 02.2018
- Unclogged sewers, kitchen and bathroom sinks and tubs using plumbing snakes and machines.
- Described diagnosed problems to customers and offered solutions.
- Transported materials and tools to job site and accounted for tools.
- Cleaned main and secondary drains in homes and commercial buildings using cable or high-pressure water jets.
- Effectively managed time and resources while juggling multiple projects simultaneously, ensuring timely completion of tasks without compromising quality.
- Performed regular maintenance checks on equipment, reducing downtime due to unexpected malfunctions.
- Enhanced team performance by sharing technical knowledge and troubleshooting techniques with fellow technicians.
- Improved customer satisfaction by promptly and efficiently addressing drain issues.
- Operated septic tanker truck when performing effluent pumping.
- Filled out accurate logs and job reports after every service call and submitted for supervisor review.
- Served as a reliable point of contact for customers seeking advice or assistance with their drainage systems, establishing trust and credibility within the community.
Crew Leader
Pro Charged Septic &drain Cleaning-Georgia Souther
02.2018 - 10.2021
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Monitored operating machinery to assess progress, adjust settings, and maintain production speeds.
- Cleaned and maintained tools, equipment and worksites.
- Operated forklifts and boom lifts to complete various tasks.
- Inspected tools and equipment to maintain safety and efficiency.
Pipe Layer
R.L. Persons Construction, Inc.
02.2022 - Current
- Assembled and installed underground pipe, fittings, and valves of various sizes.
- Used hand signals to direct equipment operators and alert to hazards.
- Enhanced workplace safety by consistently following standard operating procedures and wearing appropriate personal protective equipment.
- Handled all repairs for sanitary and storm water sewer structures and pipe systems.
- Demonstrated strong problem-solving abilities by addressing unexpected complications during pipe installation processes.
- Displayed adaptability by seamlessly transitioning between various types of pipe materials, including PVC, steel, and concrete pipes.
- Expanded skill set through continuous learning opportunities within the industry, including specialized training in new materials or techniques.
- Utilized heavy machinery, such as excavators and backhoes, for trench digging while minimizing impact on surrounding areas.
- Installed various types of pipes, including PVC, concrete, and metal, ensuring efficient water and waste flow for municipal projects.
- Located existing pipes needing repair or replacement using magnetic or radio indicators.
Education
Tri-Cities High School
East Point, GASkills
- Forklift (6 years)
- Heavy Equipment Operation (4 years)
- Backhoe Operation (2 years)
- Construction (7 years)
- Welding
- Fabrication
- Landscaping
- Mechanical knowledge
- Landscape maintenance
- Safety meeting's
- Teamwork and Collaboration
- Time Management
- Multitasking
- Decision-Making
Certification
OSHA 10
OSHA 30
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Pipe Layer
R.L. Persons Construction, Inc.
02.2022 - Current
Crew Leader
Pro Charged Septic &drain Cleaning-Georgia Souther
02.2018 - 10.2021
Drain Technician
Pro Charged Septic &drain Cleaning-Georgia Souther
08.2017 - 02.2018
Tri-Cities High School
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