Gym, Sports, Outdoors, Travel, Volunteering, Video Games
Hector Gomez Jr
CIS Student
Eagle Pass,TX
Summary
Young dedicated professional pursuing a degree in Computer Information Systems with a concentration in Computer Programming. Possessing three years of invaluable experience in customer service and operations at H-E-B, I have honed my communication, teamwork, and problem-solving skills. Eager to apply my growing technical expertise and passion for programming to contribute effectively to dynamic projects and initiatives within the tech industry. Committed to continuous learning and staying abreast of emerging technologies to drive innovation and success. With a solid foundation in customer-facing roles and a fervent interest in technology, I am poised to excel in bridging the gap between user needs and technical solutions, while remaining adaptable in fast-paced, collaborative environments.
Overview
3
3
years of professional experience
Work History
Cashier/Bagger
HEB
01.2021 - Current
- Ability to work in a fast-paced environment, ability to work with customers and stay attentive to their needs, ability to maintain a high level of productivity and efficiency standards
- Money-management skills, Project-management skills, Customer service skills
- Hospitality - going above and beyond customer’s expectations, Courteous, energetic, and helpful attitude, Precision in scanning and keying; attention to detail, Ability to get along with others, Heart for people, head for business, passion for results
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty
- Streamlined checkout process for increased efficiency and reduced waiting times
Education
Bachelor of Science - Computer Information Systems: Computer Programming
University of The Incarnate Word
San Antonio, TX 05.2001 -
Skills
Bilingual (English/Spanish)
Time Management
Data Protection
Organizational
Decision Making
Conflict Resolution
Money Management
Flexibility
Project Management
Leadership
Customer Service
ID Verification
Product Recommendations
Drawer balancing
Product Scanning
Task Prioritization
Creative Thinking
Return and Exchange Processing
Reliability
Hospitality
Critical Thinking
Interests
Technical Skills
C++ C# Python Javascript CSS HTML Windows iOS Linux TCP/IP VMware Oracle
Timeline
Cashier/Bagger
HEB
01.2021 - Current
Bachelor of Science - Computer Information Systems: Computer Programming
University of The Incarnate Word
05.2001 -
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