Results-oriented sales executive with hands-on experience in managing customer accounts and utilizing CRM software. Expertise in enhancing customer experiences through effective communication and tailored product knowledge.
Overview
2
2
years of professional experience
Work History
Sales Executive
Taverna Infiniti
Miami, FL
11.2025 - 03.2026
Engaged customers through effective communication, enhancing overall shopping experience.
Assisted in inventory management, ensuring accurate stock levels and product availability.
Assisted customers in identifying vehicle features and benefits for informed purchasing decisions.
Customer Service Representative & Service Advisor
Caliber Collision
Miami, FL
08.2024 - 11.2025
Assisted with claims processing, ensuring timely communication between customers and insurance providers.
Managed customer accounts using CRM software for accurate data entry and updates.
Delivered bilingual support to enhance customer satisfaction and resolve inquiries efficiently.
Coordinated service appointments to optimize workflow and enhance customer satisfaction.
Maintained accurate records of customer interactions and service histories for improved follow-up.