Hector Lara
El Paso,TX
Summary
Detail-oriented case manager known for strong problem-solving abilities and meticulous documentation. Committed to enhancing service delivery through process improvements and comprehensive assessments, ensuring compliance with military protocols and client needs.
Energetic and empathetic individual with natural ability to connect with and support clients. Possesses solid understanding of client assessment and resource coordination, coupled with strong communication and organizational skills. Committed to making positive impact by effectively managing cases to improve client outcomes.
Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Miliary Case Manager
U.S Army, Fort Bliss, TX.
El Paso, TX
02.2024 - Current
- Coordinated care plans for service members and families, ensuring comprehensive support services.
- Assessed client needs through interviews and evaluations, tailoring interventions to individual circumstances.
- Collaborated with multidisciplinary teams to facilitate resource access for mental health and social services.
- Monitored case progress, documenting interventions and outcomes in compliance with military protocols.
- Conducted outreach activities to raise awareness of available services among service members and veterans.
- Trained new staff on case management procedures and software systems, enhancing team efficiency.
- Implemented process improvements that streamlined case documentation and improved service delivery outcomes.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Provided leadership, guidance and support to staff members.
- Managed up to 20 Soldiers in Recovery conducting in processing and out processing, assisted Soldiers in the rank of Private to Lietenant Colonel in various stages of medical care.
Squad Leader
Soldier Recovery Unit
El Paso, TX
02.2024 - Current
- Led recovery operations for service members, ensuring adherence to protocols and safety standards.
- Coordinated multidisciplinary team efforts, optimizing resource allocation and workflow efficiency.
- Mentored junior staff, enhancing team performance through targeted training and guidance.
- Developed and implemented processes that streamlined patient recovery programs and improved outcomes.
- Conducted regular assessments of operational procedures, identifying areas for enhancement and compliance.
- Maintained high morale within the squad by fostering a positive and supportive work environment.
Unit Safety Officer
Soldier Recovery Unit
El Paso, TX
02.2024 - Current
- Conducted regular safety audits to identify potential hazards and recommend improvements.
- Collaborated with management to establish and maintain a workplace safety culture.
- Analyzed incident reports to identify trends and implement preventive measures.
- Maintained safety records and documentation in accordance with regulatory standards.
- Led emergency response drills to ensure preparedness among employees.
- Enhanced workplace safety by conducting thorough risk assessments and implementing corrective actions.
Education
Homeland Security
American Military University
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Documentation and reporting
- Active listening
- Relationship building
- Data entry and analysis
- MS office
Certification
- Certified Basic Life Support Instructor, American Red Cross - 2017 - Present
- Certified Advanced Life Support Instructor, American Red Cross - 2017 - Present
- Certified Pediatric Life Support Instructor, American Red Cross - 2017 - Present
Languages
Spanish
Native or Bilingual
Timeline
Miliary Case Manager
U.S Army, Fort Bliss, TX.
02.2024 - Current
Squad Leader
Soldier Recovery Unit
02.2024 - Current
Unit Safety Officer
Soldier Recovery Unit
02.2024 - Current
Homeland Security
American Military University