Hector Lopez
Los Angeles,CA
Summary
Motivated and friendly worker with a flexible schedule. Works collaboratively with team members to provide excellent customer service. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Guest & Member Associate 2
Los Angeles County Museum of Natural History Foundation
Los Angeles, CA
03.2024 - Current
- Trained new Guest Relations Associates on company policies, procedures, and best practices.
- Provided backup support for organizational leadership.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Guest Relations Associate
Los Angeles County Museum of Natural History Foundation
Los Angeles, CA
01.2023 - 03.2024
- Greeted customers and helped to create welcoming atmosphere.
- Helped customers obtain additional assistance with different needs and concerns.
- Handled currency and coins, following correct procedures to minimize loss and maintain accuracy.
Customer Service Representative
Southern California Pizza
Downey, CA
05.2021 - 01.2023
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Recommended products to customers, thoroughly explaining details.
Education
Bachelor of Arts - English Creative Writing
California State University
Long Beach, CA12.2024
High School Diploma - undefined
South East High School
South Gate, CA06.2019
Skills
- Team-Oriented and Cooperative
- Friendly, positive attitude
- Flexible and adaptable
- Answering Customer Questions
Language
Spanish
Timeline
Guest & Member Associate 2
Los Angeles County Museum of Natural History Foundation
03.2024 - Current
Guest Relations Associate
Los Angeles County Museum of Natural History Foundation
01.2023 - 03.2024
Customer Service Representative
Southern California Pizza
05.2021 - 01.2023
High School Diploma - undefined
South East High School
Bachelor of Arts - English Creative Writing
California State University