Summary
Overview
Work History
Education
Skills
Websites
Certification
Volunteer Experience
Timeline
Generic

Hector Martinez Verduzco

Kansas City,USA

Summary

Skilled in preparing and organizing medical equipment for various healthcare settings, ensuring readiness and compliance with health standards. Proficient in sterilization techniques, maintenance routines, and inventory management to support medical procedures effectively. Demonstrated ability to work collaboratively with healthcare professionals, contributing to improved patient care and operational efficiency. Adapt at identifying ways to enhance workflow and equipment usage, leading to more streamlined operations.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sterile Processing Technician

North Kansas City Hospital
North Kansas City, Missouri
04.2024 - Current
  • Readied instruments for sterilization procedures and completed decontamination protocols.
  • Stocked crash carts with appropriate medical supplies.
  • Validated the sterility of processed instruments by performing biological and chemical testing.
  • Assembled and wrapped trays of instruments for operating rooms and clinics.
  • Performed decontamination of medical instruments and equipment to prepare for sterilization.
  • Recorded sterilizer test results in job-related software.
  • Conducted regular maintenance on autoclaves to ensure proper functioning and safety standards.
  • Recorded results of biological and diagnostic tests.
  • Monitored inventory levels of supplies in order to maintain adequate stock at all times.
  • Gathered and prepared instruments and surgical supplies.
  • Maintained accurate records of all sterilized items, including item number, date, time, type of sterilizer used, and operator initials.
  • Operated steam sterilizers, washer-disinfectors, ultrasonic cleaners, dry heat ovens, and other related equipment.
  • Packaged instruments into peel pouches and properly labeled pouches.

Customer Service Representative

Internal Revenue Service(IRS)
Kansas City, Missouri
08.2023 - 01.2024
  • Assist taxpayers and their representatives with a wide range of issues to help them understand and meet their tax responsibilities
  • Duties will vary and may include releasing tax refunds, answering notice inquiries, making account adjustments, and reconciling payments and help with potential fraud cases

Customer Service Representative

H&D Landscaping
Kansas City, Kansas
01.2023 - 08.2023
  • Company Overview: A landscaping company that serves both Kansas and Missouri.
  • Some services include design consultation, landscape design, planting, grading, tree and bush removal, sod installation, lawn returfing, artificial turf installation, fence installation, retaining wall installation, irrigation installation, and path or driveway installation, as well as lawn care services.
  • Landscaping company that serves both Kansas and Missouri.

Warehouse Production Worker

Empire Candle Co., Llc
Kansas City, USA
10.2022 - 12.2022
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Assembled products according to changing daily work orders, and specific products according to changing daily work orders, and specific customer needs.
  • Inspected products and machines to maintain quality and efficiency.
  • Inspected work areas for cleanliness and obstacles, and removed trash and boxes to keep areas organized and hazard-free.
  • Trained new production staff members on safe and efficient production procedures, and proper machine operations.

Warehouse Order Picker

Amazon Warehouse
Kansas City, USA
01.2022 - 10.2022
  • Collaborated with team members to achieve daily pick and pack goals
  • Stored materials and supplies for accessibility and easy retrieval
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins

Warehouse Sorter

Revlogical
Kansas City, USA
07.2021 - 09.2022
  • Assembled customer orders from stock, and placed orders on pallets for the shipping department.
  • Report damaged products or safety hazards to the immediate supervisor.
  • Pulled merchandise to fulfill orders to specification.
  • Shrink-wrapped and labeled customer orders were moved to the loading dock staging area using an electronic pallet jack or walkie-rider equipment.
  • Conducted inventory transactions using a scanner gun.
  • Prepared inventory for shipment by attaching tags and labels.
  • Inspected, tested, and measured materials for conformance to specifications and regulatory requirements.

Event Cleaner

T Mobile Arena
Kansas City, USA
10.2021 - 03.2022
  • Set up event facilities, and equipment, cleaned the area, and organized supplies.
  • Cleaned building floors by sweeping, mopping, scrubbing, and vacuuming.
  • Cleaned windows, glass partitions, and mirrors with cleaners, sponges, and squeegees.
  • Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.

Daycare Worker

Martha's Daycare
Kansas City, USA
02.2020 - 12.2020
  • Prepared meals, snacks and refreshments while accounting for dietary needs and restrictions
  • Enforced rules to teach good manners and maintain safe environment
  • Secured indoor and outdoor premises to protect children
  • Observed and monitored children to identify developmental strengths and target enrichment activities
  • Sanitized high-touch surfaces, including toys and tables to maintain clean, safe environment
  • Maintained safe, healthy and comfortable childcare environment
  • Monitored children's play activities to identify additional learning opportunities or behavioral issues

Stocker Associate

Costco Wholesale
Kansas City, USA
09.2018 - 01.2019
  • Maintained merchandise presentation by stocking and rotating merchandise.
  • Received and stocked merchandise, and organized and maintained the backroom by following company safety, cleaning, and operating procedures.
  • Acknowledged customers, identified needs, and assisted with purchasing decisions to deliver exceptional service.
  • Maintained a neat, safe, and orderly workspace to prevent accidents and injuries.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out-of-date items from the sales floor.

Bilingual Sales Representative

Bds Marketing Solutions
Kansas City, USA
10.2018 - 11.2018
  • Swap and replace customers' Google Fiber equipment.
  • Assisted customers' needs with account issues, equipment issues, and email issues.
  • Updated customers' accounts when needed.
  • Provided professional customer service.
  • Interfaced with customers to resolve problems in a timely manner.
  • Ensured effective customer communication to maintain customer satisfaction and loyalty.
  • Grew the customer base by identifying needs to deliver relevant product solutions and promotions that achieve client budgets.
  • Maintained a database of customer and sales information using Salesforce.
  • Answered customers' questions, and addressed problems and complaints in person and via phone.

Education

General Studies -

De La Salle High
Kansas City, Missouri, USA
02.2016

Skills

  • Adaptability
  • Conflict resolution
  • Customer Communication Management
  • Database Monitoring
  • Inventory Management
  • Merchandising
  • Quality Goals
  • Quality Management
  • Computerized tracking
  • Tray preparation
  • Case cart assembly
  • Decontamination and sanitation
  • Sterilization procedures
  • Instrument storage
  • Instrument sterilization
  • Preventive Maintenance
  • Equipment testing
  • Sterility assurance testing
  • Steam sterilization
  • Low-temperature sterilization
  • Recording biologicals
  • Completing diagnostic tests
  • OSHA regulations compliance
  • Instrument inspection
  • Pulling case carts
  • Technical documentation
  • Ultrasonic cleaning
  • RF Scanner
  • Risk Mitigation
  • Supply Chain Management

Certification

  • Information Security Essentials, JCCC, 06/01/23
  • Security Architecture and Design, JCCC, 06/01/23
  • CompTIA+ exam Prep, JCCC, 06/01/23

Volunteer Experience

Don Bosco Senior Center, Toys for Tots, Kansas City, MO, 12/01/22

Timeline

Sterile Processing Technician

North Kansas City Hospital
04.2024 - Current

Customer Service Representative

Internal Revenue Service(IRS)
08.2023 - 01.2024

Customer Service Representative

H&D Landscaping
01.2023 - 08.2023

Warehouse Production Worker

Empire Candle Co., Llc
10.2022 - 12.2022

Warehouse Order Picker

Amazon Warehouse
01.2022 - 10.2022

Event Cleaner

T Mobile Arena
10.2021 - 03.2022

Warehouse Sorter

Revlogical
07.2021 - 09.2022

Daycare Worker

Martha's Daycare
02.2020 - 12.2020

Bilingual Sales Representative

Bds Marketing Solutions
10.2018 - 11.2018

Stocker Associate

Costco Wholesale
09.2018 - 01.2019

General Studies -

De La Salle High

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Hector Martinez Verduzco