HECTOR MARTINEZ
Brooklyn,NY
Summary
To obtain a Customer Service Position that can utilize my skills and experience. Hardworking Pharmacy Technician with advanced clerical and patient support skills. Manages flows efficiently with organized approach and good multitasking abilities. Coordinates check-ins, intakes and supply replenishment for smooth operations. Compassionate Pharmacy Technician performs administrative and clinical duties under direction of physician as essential member of patient-centered medical team. Instrumental in helping patients feel at ease and explaining physician's instructions. Holds required certifications and credentials.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medication Technician
MDC BROOKLYN
09.2024 - Current
- Monitored medication storage area to maintain medication security and control.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Balanced the needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.
- Supported needs of 100+ inmates under short term care.
Lead Certified Pharmacy Technician
CVS
07.2021 - Current
- Processed medication through insurances
- Supported pharmacists with measuring, counting and labeling prescriptions.
- Ordered medications
- Managed routine maintenance of pharmacy computer systems, personally handling non-technical cleaning and working with vendors on advanced work.
- Boosted team efficiency, revitalizing workflows to eliminate bottlenecks and capitalize on team strengths.
- Upheld quality assurance standards, training staff on procedures to minimize errors and service issues.
- Controlled and monitored storage access to secure drug supplies.
- Supervised 10 pharmacy technicians and coordinated day-to-day assignments.
Contractor Pharmacy Technician
MDC Brooklyn
09.2023 - 09.2024
- Ordering/maintaining stock of medications/supplies
- Maintaining a clean workstation adhering to infection control policies
- Processing medication through insurances
- Supported pharmacists with measuring, counting and labeling prescriptions.
- Ordering medications
- Managing routine maintenance of pharmacy computer systems, personally handling non-technical cleaning and working with vendors on advanced work.
- Boosting team efficiency, revitalizing workflows to eliminate bottlenecks and capitalize on team strengths.
- Upheld quality assurance standards, training staff on procedures to minimize errors and service issues.
- Controlling and monitoring storage access to secure drug supplies.
- Coordinated verification and filling of more than 60+ daily prescriptions in high-volume correctional pharmacy environment.
Security Officer
MG Security Services
02.2020 - 02.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Verified identification and controlled access to restricted areas.
- Responded to emergencies including fire alarms, disturbances, and medical incidents.
- Wrote accurate and detailed incident and daily activity reports.
- Collaborated with law enforcement and emergency personnel during escalated incidents.
- Maintained visible presence to deter theft, vandalism, and loitering.
- Assisted with crowd control during events and high-volume situations.
Pharmacy Technician
Mega Aid Pharmacy
10.2019 - 06.2021
- Cleaned and sterilized equipment, work areas and glassware for safety.
- Ran reports, checked data and resolved discrepancies to manage records.
- Assisted patients with OTC medications and medical supplies.
- Responded to pharmacy services, policies and hours questions.
- Filled bottles or packaging with measured medication amounts manually or mechanically.
- Called insurance companies to determine prescription cost.
- Decreased potential drug abuse, verifying prescriptions against customer records.
Education
Associate in Applied Science (A.A.S.) - science
Laguradia CC
Brooklyn, NY01.2019
Skills
- MS EXCEL
- MS WORD
- EXCELLENT CUSTOMER SERVICE SKILLS
- 80 WPM
- CONFLICT RESOLUTION
Certification
- New York Certification Board
- Certified Pharmacy Technician [CPHt]
- License Number:30227966
- CPR/AED
- ID 0160S2C
LANGUAGE
English Native
Spanish Fluent
Timeline
Medication Technician
MDC BROOKLYN
09.2024 - Current
Contractor Pharmacy Technician
MDC Brooklyn
09.2023 - 09.2024
Lead Certified Pharmacy Technician
CVS
07.2021 - Current
Security Officer
MG Security Services
02.2020 - 02.2022
Pharmacy Technician
Mega Aid Pharmacy
10.2019 - 06.2021
Associate in Applied Science (A.A.S.) - science
Laguradia CC
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