Jadda Franklin
Aliso Viejo,CA
Summary
Well-qualified Personal Care worker skilled in delivering top-quality home care support. Effective at ambulating patients, meeting personal grooming needs, and administering medications. Detail-oriented in maintaining clean and organized personal areas to support daily living safety. Punctual individual who can handle numerous tasks, including problem solving in a fast-paced environment. Conscientious and attentive professional available to work any shift, including holidays. Skilled in communication, organizing and customer service. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
6
6
years of professional experience
Work History
Medication Technician
Kiscoseniorliving
Laguna Niguel, CA
07.2024 - Current
- Ensured that all prescribed medications were taken as ordered by physician.
- Assisted with ordering, receiving, storing, preparing and delivering medications throughout the facility.
- Verified expiration dates on all medications prior to dispensing them.
- Disposed expired drugs according to regulatory standards.
- Educated patients about their rights regarding access to their own medical information.
- Maintained confidentiality of patient health information at all times.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Reduced errors by hand-counting controlled medications, accurately measuring liquids and reconstituting antibiotics.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Medication Technician
Brookdale
Oceanside, CA
04.2023 - 07.2024
- Monitored vital signs before administering medications.
- Maintained accurate records of all medication administered to residents.
- Assisted in the preparation and delivery of medications to patients.
- Ensured that all prescribed medications were taken as ordered by physician.
- Received verbal orders from physicians and other healthcare providers regarding prescriptions and refills.
Medication Technician
Vista Gardens Memory Care
Vista, CA
05.2023 - 03.2024
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers
- Reordered medication to maintain adequate supply
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages
- Counted and recorded medication inventory routinely to maintain medication security and control
- Followed directions of licensed nurses to administer medications and treatments
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls
- Reviewed patient progress to document effects of any prescribed medication
Concierge
Kiscoseniorliving
Laguna Niguel, CA
04.2021 - 05.2023
- Maintained front desk's concierge book to provide visitors with access to relevant local information
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills
- Facilitated visitor requests for dining and tourist attractions by researching various venues and locales
- Arranged for transportation to and from airport, train station and events for visitors
- Carried out day-day-day duties accurately and efficiently
- Demonstrated respect, friendliness and willingness to help wherever needed
- Worked flexible hours; night, weekend, and holiday shifts
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
- Maintained energy and enthusiasm in fast-paced environment
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Offered friendly and efficient service to customers, handled challenging situations with ease
Health Care Worker
Just Call Julie Agency
11.2019 - 06.2020
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions
- Record Keeping including medical administration and activity log
Care Manager
Sunrise Senior Living
06.2018 - 11.2019
- Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs
- Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection
- Delivered assistance to elderly clients in daily activities including bathing, dressing, physical transfers and care for incontinence
- Administered medication as directed by physician including dispensing medications at certain times, and documenting its information
- Assisted clients by performing laundry, meal preparation and other tasks
- Maned the front desk including answering the phone, making copies, taking messages, and responding to patients family members questions and concerns
Education
High School Diploma -
Julian Charter School
San Diego, CA06.2018
Current Nursing Student -
Stan-bridge University
Irvine, CASkills
- Problem resolution
- Medication Administration
- Patient care
- Guest experiences
- Telephone etiquette
- Dementia Knowledge
- ADLs Assistance
- Medication Management
- Sorting and labeling
- Mail handling
- MS Office
- Dining Reservations
Timeline
Medication Technician
Kiscoseniorliving
07.2024 - Current
Medication Technician
Vista Gardens Memory Care
05.2023 - 03.2024
Medication Technician
Brookdale
04.2023 - 07.2024
Concierge
Kiscoseniorliving
04.2021 - 05.2023
Health Care Worker
Just Call Julie Agency
11.2019 - 06.2020
Care Manager
Sunrise Senior Living
06.2018 - 11.2019
High School Diploma -
Julian Charter School
Current Nursing Student -
Stan-bridge University
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