Hector Mercado
Houston,TX
Overview
26
26
years of professional experience
1
1
Certification
Work History
General Manager
The Annie Cafe & Bar
Houston, TX
10.2021 - Current
- Oversee daily operations of a 150-seat fine dining restaurant, ensuring smooth and efficient service
- Manage a team of 50 staff, including hiring, training, scheduling, and performance evaluations
- Maintain relationships with vendors, ensuring timely delivery of high-quality ingredients and supplies
- Create and manage annual budgets, achieving financial targets through cost control and revenue generation
General Manager
B&B Butchers & Restaurant
Fort Worth, TX
01.2018 - 09.2021
- Assist in managing daily operations, including staff supervision, inventory control, and customer service
- Coordinate special events and private dining experiences, ensuring personalized and memorable service
- Train new employees on service standards, menu knowledge, and point-of-sale systems
Assistant General Manager
B&B Butchers & Restaurant
Houston, TX
07.2015 - 10.2017
- Lead a team of 80 staff members in a high-volume, fine dining environment
- Collaborate with the executive chef to design seasonal menus and wine pairings
Manager
Cover Girls
03.2013 - 05.2015
Manager
St. James
07.2007 - 01.2013
Assistant General Manager
Smith & Wollensky Steakhouse
10.2004 - 05.2007
Sales
Gillman Mitsubishi
03.1998 - 01.2004
Skills
- Leadership & Team Management
- Financial Management & Budgeting
- Staff Training & Development
- Vendor & Inventory Management
Certification
- Manager Food Handler's
- Texas Alcohol Beverage Commission
Timeline
General Manager
The Annie Cafe & Bar
10.2021 - Current
General Manager
B&B Butchers & Restaurant
01.2018 - 09.2021
Assistant General Manager
B&B Butchers & Restaurant
07.2015 - 10.2017
Manager
Cover Girls
03.2013 - 05.2015
Manager
St. James
07.2007 - 01.2013
Assistant General Manager
Smith & Wollensky Steakhouse
10.2004 - 05.2007
Sales
Gillman Mitsubishi
03.1998 - 01.2004
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