Hector Ramirez
Macomb,MI
Summary
Results-driven Senior Quality Assurance Manager with a strong focus on quality management systems, analytical problem solving, and continuous improvement. Proven track record in enhancing product reliability and driving customer satisfaction.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
16
16
years of professional experience
Work History
Senior Quality Assurance Manager
Joyson Safety Systems
Armada, Michigan
05.2016 - Current
- Led cross-functional teams to enhance quality assurance processes and ensure compliance with industry standards.
- Developed and implemented quality control protocols, resulting in improved product reliability and customer satisfaction.
- Conducted comprehensive audits of production workflows to identify areas for process improvement and risk mitigation.
- Mentored junior QA staff, fostering skills development and promoting a culture of continuous improvement within the team.
- Collaborated with engineering teams to streamline product testing procedures, reducing time-to-market for new releases.
- Established key performance indicators (KPIs) to monitor quality metrics, driving accountability across operations and supporting organizational goals.
- Implemented robust risk management strategies to identify potential issues early on, mitigating potential negative impacts on project timelines and budgets.
- Championed customer-focused initiatives, driving positive change through effective communication and collaboration with stakeholders at all levels.
- Spearheaded root cause analysis efforts for recurring issues, resulting in targeted solutions that prevented future occurrences.
- Conducted comprehensive audits on existing systems, leading to significant improvements in overall performance and reliability.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Performed root cause analysis to identify and resolve quality issues and defects.
- Specified quality requirements of raw materials with suppliers.
Quality Manager
Takata De Mexico
05.2014 - 05.2016
- Led quality assurance initiatives to enhance product reliability and compliance with industry standards.
- Implemented continuous improvement strategies, resulting in streamlined processes and reduced defect rates.
- Developed and conducted training programs for staff on quality control procedures and best practices.
- Analyzed quality metrics to identify trends and implement corrective actions for operational improvements.
- Increased efficiency of the QMS by regularly reviewing procedures and making updates based on changing business needs or industry advancements.
- Streamlined production processes by identifying areas for improvement and implementing corrective actions.
- Drove process standardization by creating and implementing SOPs, resulting in increased efficiency and reduced deviations.
Supplier Quality and Laboratory Manager
Takata
11.2009 - 05.2014
- Oversaw laboratory operations, ensuring compliance with safety and quality standards.
- Managed team training programs to enhance staff competency and operational efficiency.
- Implemented process improvements that streamlined workflows and increased productivity.
- Developed and maintained standard operating procedures for laboratory testing protocols.
- Analyzed test data to ensure accuracy, reliability, and adherence to regulatory requirements.
- Led equipment calibration and maintenance schedules to minimize downtime and enhance performance.
- Led supplier audits to ensure compliance with quality standards and regulatory requirements.
- Developed and implemented quality control processes to enhance product reliability and performance.
- Analyzed supplier performance data, identifying trends to drive continuous improvement initiatives.
- Established key performance indicators for supplier quality metrics, enhancing tracking and reporting efficiency.
Education
Bachelor of Science - Electronic Engineering
Instituto Tecnologico De Piedras Negras
Piedras Negras, Mexico01.2001
Skills
- Quality risk assessment
- Complaint investigation
- Quality management systems
- Change control management
- Customer complaint handling
- Statistical process control
- Quality control tests
- Work Planning and Prioritization
- Analytical problem solving
- Continuous improvement
- Quality assurance management
- Data analysis
- Product testing
Languages
Spanish
English
Timeline
Senior Quality Assurance Manager
Joyson Safety Systems
05.2016 - Current
Quality Manager
Takata De Mexico
05.2014 - 05.2016
Supplier Quality and Laboratory Manager
Takata
11.2009 - 05.2014
Bachelor of Science - Electronic Engineering
Instituto Tecnologico De Piedras Negras