Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hector Rodrigue

Charlotte,NC

Summary

Friendly and organized Ticket Taker with excellent customer service skills. Competent in cash register operations and accurate record keeping. Skilled in verifying the authenticity of credentials and tickets. Hardworking Usher focused on maximizing team productivity and customer satisfaction. Quality- and service-minded professional leveraging [Number] years' experience in the field. Responsible Usher bringing expertise in [Type] events and [Number] years of related experience in customer-service oriented roles. Eager to apply relationship building and communication skills to new role at [Company].

Overview

11
11
years of professional experience

Work History

Event Usher

PNC Music Pavilion
06.2012 - Current
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Directed ticket holders to seats and facility locations.
  • Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
  • Worked with other staff members to facilitate smooth flow of operations.
  • Maintained professional demeanor to represent venue and create positive impression.
  • Assisted patrons with seating by giving directions and lighting paths.
  • Maintained updated knowledge of event information to provide guests with accurate details.

Janitorial Cleaner

Food Lion Grocery
03.2014 - 02.2019
  • Emptied trashcans and transported waste to collection areas.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned, stocked and sanitized restrooms and inspected hourly to deliver guests immaculate, safe environments that reflected well on employer.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Projected friendly and positive image in interaction with employees and guests and built trusting and supportive relationships with other team members.
  • Trained and coached new team members in steam cleaning carpets and upholstery.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Removed trash, debris and other waste materials from premises.

Education

High School Diploma -

New York School of Printing
New York, NY
06.1967

Skills

  • Access Monitoring and Control
  • Concessions Promotion
  • Production Standards
  • Bank Deposits

Languages

Spanish
Native or Bilingual

Timeline

Janitorial Cleaner

Food Lion Grocery
03.2014 - 02.2019

Event Usher

PNC Music Pavilion
06.2012 - Current

High School Diploma -

New York School of Printing

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Hector Rodrigue