Hector Santiago
Watsonville,CA
Summary
Dependable professional with experience in customer service and logistics. Skilled in time management and team collaboration, consistently optimizing workflows to enhance operational efficiency and deliver exceptional service.
Overview
5
5
years of professional experience
Work History
Cashier /Grill Cook
Burger King
05.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of workstations in high-traffic areas.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to enhance workflow during peak hours.
- Welcomed customers and helped determine their needs.
Delivery Assistant
Lexus Party Rental
03.2025 - 04.2025
- Assisted in loading and unloading rental equipment for timely deliveries.
- Ensured accurate inventory management through regular stock checks and updates.
- Collaborated with team members to optimize delivery routes for efficiency.
- Maintained cleanliness and organization of delivery vehicles and storage areas.
Shipping and Receiving Clerk
Bay Photo
03.2023 - 02.2024
- Coordinated shipping schedules to ensure timely delivery of products.
- Processed incoming shipments, verifying accuracy against purchase orders.
- Maintained inventory records using warehouse management systems.
- Oversaw packaging operations to optimize efficiency and reduce waste.
Manual Laborer
Martinelli's
02.2022 - 02.2023
- Operated hand tools and machinery for efficient production processes.
- Maintained cleanliness and organization of work area to ensure safety compliance.
- Assisted in loading and unloading materials, optimizing workflow efficiency.
- Collaborated with team members to meet production deadlines consistently.
Server /Food Delivery Driver
Straw Hut Pizza
03.2021 - 12.2022
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently while maintaining attention to detail.
- Collaborated with kitchen staff to ensure timely order fulfillment.
- Assisted in training new servers on menu knowledge and service standards.
Education
High School Diploma -
Renaissance High School
Watsonville, CASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Reliability and punctuality
Timeline
Cashier /Grill Cook
Burger King
05.2025 - Current
Delivery Assistant
Lexus Party Rental
03.2025 - 04.2025
Shipping and Receiving Clerk
Bay Photo
03.2023 - 02.2024
Manual Laborer
Martinelli's
02.2022 - 02.2023
Server /Food Delivery Driver
Straw Hut Pizza
03.2021 - 12.2022
High School Diploma -
Renaissance High School