Summary
Overview
Work History
Education
Skills
Timeline
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Hector Vasquez

La Mirada,CA

Summary

Adept at fostering client loyalty and streamlining operations, I leveraged my decision-making and logbook management skills at Northland Trucking Enterprises to enhance customer satisfaction and operational efficiency. Demonstrated excellence in vehicle maintenance and navigation, contributing to a significant improvement in delivery accuracy and client trust. Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

34
34
years of professional experience

Work History

Profecional Customer Transportation

Uber Technologies Inc.
03.2013 - Current
  • Achieved high levels of client satisfaction through careful attention to detail and consistent quality service delivery.
  • Maintained open lines of communication with external and internal customers.

Driver Specialist

Northland Trucking Enterprises
04.2017 - 10.2019
  • Developed strong client relationships, addressing any concerns promptly and professionally to foster loyalty and trust.
  • Provided superior customer service by handling inquiries courteously and resolving issues efficiently.
  • Organized documentation for each delivery accurately, reducing errors and potential disputes with clients later on.
  • Improved communication with dispatchers to ensure accurate updates on delivery status, enhancing customer experience.

Independent Life Insurance Agent

World Financial Group / Tramsamerica
02.2016 - 10.2020
  • Improved overall productivity by implementing efficient systems for tracking client interactions and updating records.
  • Emphasized long-term planning strategies when presenting policy options, resulting in higher lifetime value per client relationship.
  • Maintained up-to-date knowledge of industry trends, products, and regulatory changes to better serve clients'' needs.
  • Developed strategic marketing initiatives that effectively raised brand awareness within target demographics.
  • Increased client satisfaction by providing personalized life insurance solutions tailored to individual needs.

Warehouse Worker

Staples Fulfillment Center
06.1994 - 06.2015
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.

Laborer

Roadway Package System
07.1990 - 06.1994
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.

Education

High School Diploma -

Theodore Roosevelt High School
456 S. Mathews St. Los Angeles, CA 90033
06.1990

Skills

  • Logbook management
  • Decision-Making Under Pressure
  • Vehicle maintenance knowledge
  • Excellent navigation
  • Fluency in multiple languages
  • Customer Service
  • Problem-Solving
  • Detail Oriented
  • Heavy equipment operations
  • Materials Handling
  • Vehicle Inspection
  • Dock Operations
  • Professionalism and Ethics
  • Licensed Insurance Agent
  • Real Estate Market Analysis
  • Real Estate Market Awareness

Timeline

Driver Specialist

Northland Trucking Enterprises
04.2017 - 10.2019

Independent Life Insurance Agent

World Financial Group / Tramsamerica
02.2016 - 10.2020

Profecional Customer Transportation

Uber Technologies Inc.
03.2013 - Current

Warehouse Worker

Staples Fulfillment Center
06.1994 - 06.2015

Laborer

Roadway Package System
07.1990 - 06.1994

High School Diploma -

Theodore Roosevelt High School

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Hector Vasquez