Hector Villagrana
San Diego,CA
Summary
Managing all aspects of the organization's operations to meet established objectives for growth and profitability. Executing financial forecasts, developing tools to control expenses, and overseeing management of all personnel. Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Warehouse General Manager
Mad Engine
05.2021 - 09.2022
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Formulated policies and procedures to streamline operations.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Director of Operations - Distribution
United Plant Growers
05.2020 - 04.2021
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Developed systems and procedures to improve operational quality and team efficiency.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
Merchandising Manager
Keurig Dr. Pepper Inc.
11.2014 - 08.2019
- Trained and supervised merchandising team members in best practices, improving overall performance.
- Implemented innovative visual displays that captured attention and boosted sales significantly.
- Evaluated merchandise assortment regularly to ensure alignment with consumer preferences and demands.
- Increased sales by developing and implementing successful merchandising strategies.
- Collaborated with marketing department to develop effective advertising materials that showcased featured products attractively.
- Executed in-season pricing strategies, promotions, and markdowns to reach financial targets.
- Managed inventory levels effectively to minimize stock shortages and overstocks.
Operations Manager
McLane Company, Inc
04.2004 - 06.2014
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Developed systems and procedures to improve operational quality and team efficiency.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Education
Marketing
University of Southern California
History
University of Miami
Skills
- Inventory Control
- Warehouse Management
- Transportation
- Logistics Management
- Transportation Management
- Operations Management
- Supply Chain
- Supply Chain Management
- Distribution Management
- Project Management
- Financial Administration
- Staff Supervision
- Schedule Management
- Customer Relationship Management
- Staff Training and Development
Certification
C-TPAT Warehouse - Traliant
Languages
Spanish
Native/ Bilingual
Timeline
Warehouse General Manager
Mad Engine
05.2021 - 09.2022
Director of Operations - Distribution
United Plant Growers
05.2020 - 04.2021
Merchandising Manager
Keurig Dr. Pepper Inc.
11.2014 - 08.2019
Operations Manager
McLane Company, Inc
04.2004 - 06.2014
Marketing
University of Southern California
History
University of Miami
Similar Profiles
Dana DonnellanDana Donnellan
Various Accounting Positions at Mad EngineVarious Accounting Positions at Mad Engine
Clarisa CabreraClarisa Cabrera
Digital Press Operator at Mad EngineDigital Press Operator at Mad Engine
Marco Antonio GarciaMarco Antonio Garcia
Warehouse Worker at Mad EngineWarehouse Worker at Mad Engine
Kamran HosseiniKamran Hosseini
Technician at SantiersTechnician at Santiers
LUANA CALÒLUANA CALÒ
Inside Sales Associate at WFG FinancialInside Sales Associate at WFG Financial