Hedith Torres
Hollister,CA
Summary
I am committed to creating a better life for my family and pursuing my professional goals with ambition and determination. Having worked alongside my mother for seven years cleaning houses, I’ve developed a strong work ethic and a passion for service. Over the past seven years, I’ve been mentored by the CEO of the insurance agency I work with, who is a close family friend. Through her guidance, I have learned valuable skills that have helped me grow both professionally and personally. My goal is to one day own my own business, and this scholarship will help me continue my education, further my career aspirations, and contribute to the success of my family and community.
Overview
4
4
years of professional experience
Work History
Agency Support Specialist
Selahi Insurance Agency
San Jose, CA
08.2024 - Current
- Support daily office operations, assist with customer inquiries, and ensure smooth agency workflow.
- Provide administrative support, including handling client accounts, maintaining records, and preparing documents.
- Collaborate with a team of experienced insurance professionals and gain hands-on experience in insurance sales, customer service, and marketing strategies.
- Receive ongoing mentorship and training from the agency's CEO and senior staff to enhance skills in sales and customer relations.
Intern
Selahi Insurance Agency
San Jose , CA
05.2021 - 05.2025
Assisted the agency with administrative tasks, client communication, and document management during summer internships.
Gained foundational knowledge of the insurance industry, customer service, and business operations.
Education
Bachelors in Business Administration - Business Administration
Gavilan College
5055 Santa Teresa Blvd, Gilroy, CA 9502005-2028
Skills
- Communication: Strong verbal and written communication skills, honed through client interactions and teamwork
- Leadership: Demonstrated leadership abilities through work responsibilities and collaboration with colleagues
- Time Management: Ability to manage multiple tasks efficiently, meeting deadlines while balancing work and school commitments
- Sales Training: Currently undergoing sales training with a top-tier agency, learning advanced sales techniques and strategies
- Confidence Building: Gained confidence through mentorship and customer interactions, continuously improving interpersonal skills
- Mentorship: Guided by experienced professionals, including the CEO of the insurance agency, to develop industry-specific knowledge and business acumen
Timeline
Agency Support Specialist
Selahi Insurance Agency
08.2024 - Current
Intern
Selahi Insurance Agency
05.2021 - 05.2025
Bachelors in Business Administration - Business Administration
Gavilan College