Hee (Gina) Min
Summary
Compassionate Case Manager experienced in SUD/Homeless/ behavioral environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Case Manager
Roque Center
06.2022 - Current
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Intake Coordinator
Roque Center
11.2019 - 06.2022
- Streamlined the intake process by implementing efficient data collection and organization methods.
- Coordinated interdisciplinary communication for smoother transitions between care providers.
- Ensured regulatory compliance by maintaining up-to-date records and documentation.
Case Manager
NCADD
10.2017 - 03.2019
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Conducted thorough assessments of clients’ situations, identifying issues, goals, and necessary interventions.
Group Facilitator
NCADD
10.2017 - 03.2019
- Established clear expectations for behavior by setting ground rules and modeling appropriate conduct at all times during sessions.
- Provided guidance on goal-setting strategies, empowering participants to take ownership of their personal development journey.
Recovery Specialist
Roque Center
08.2017 - 09.2017
- Enhanced debt recovery rates by implementing effective collection strategies and techniques.
- Managed a high volume of accounts while maintaining a professional demeanor and attention to detail.
Education
Bachelor of Science - Psychology
Western Governors University
Salt Lake City, UT12-2025
Mental Health Rehabilitation
Intercoast Colleges
01.2018
Substance Abuse Counseling
Intercoast Colleges
01.2017
Associate of Science - undefined
Full Sail University
Winter Park, FL01.2016
Associate of Science - undefined
Los Angeles Film School
Los Angeles, CA01.2014
Skills
- Active Listening
- Team Building
- Collaboration
- Time Management
- Computer Skills - Kipu
- Bilingual - Korean
Certification
- Pharmacy Technician | California Board of Pharmacy | TCH87021
- Certified Addiction Treatment Counselor CCAPP-Ai1051200124 (Pending Verification CADCII)
- Mental Health Rehabilitation Technician
- Certificated Domestic Violence Advocate
- NPA and/or DEA | 1396216347
Timeline
Case Manager
Roque Center
06.2022 - Current
Intake Coordinator
Roque Center
11.2019 - 06.2022
Case Manager
NCADD
10.2017 - 03.2019
Group Facilitator
NCADD
10.2017 - 03.2019
Recovery Specialist
Roque Center
08.2017 - 09.2017
Mental Health Rehabilitation
Intercoast Colleges
Substance Abuse Counseling
Intercoast Colleges
Associate of Science - undefined
Full Sail University
Associate of Science - undefined
Los Angeles Film School
Bachelor of Science - Psychology
Western Governors University
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