Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Heenaben Patel

Elgin,IL

Summary

Dynamic and dedicated customer service professional with a proven track record at Walmart Associates Inc. Skilled in fostering customer relationships and resolving issues with patience and empathy. Demonstrated accuracy in cash handling and inventory management, consistently exceeding productivity goals while maintaining a positive attitude.

Overview

8
8
years of professional experience

Work History

Cashier & Customer Service

Walmart Associates Inc
07.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

Krishna Treats Inc
06.2021 - 07.2022
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Cashier

Jisa Gas & Food Inc
03.2017 - 06.2019
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Increased sales of promotional items by informing customers about current offers.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Education

Master of Arts - Arts

MS University
Gujarat, India
03-2013

Skills

  • Customer service

  • Customer assistance

  • Work ethic and integrity

  • Patience and empathy

  • Positive Attitude

  • Quick Decision Taker

  • Good Listner

Languages

English
Professional Working
Hindi
Full Professional
Gujarati
Full Professional

Timeline

Cashier & Customer Service

Walmart Associates Inc
07.2022 - Current

Cashier

Krishna Treats Inc
06.2021 - 07.2022

Cashier

Jisa Gas & Food Inc
03.2017 - 06.2019

Master of Arts - Arts

MS University

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Heenaben Patel