Summary
Overview
Work History
Education
Skills
Timeline
Generic

Josalyn D McKoy

Garner,North Carolina

Summary

Driven to exceed sales targets, I leveraged my expertise in customer service and cash register operation at Hibbett Sports, enhancing customer satisfaction and loyalty through efficient service and issue resolution. My proactive approach to product restocking and payment processing significantly improved store efficiency, contributing to a notable increase in sales revenue. Punctual and honest associate with solid background in all environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Overview

2
2
years of professional experience

Work History

Cashier & Customer Service

Hibett Sports
Garner, NC
11.2023 - Current
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.

Cashier & Customer Service

Hardees
Clayton, NC
01.2022 - 06.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

High School Diploma -

Smithfield-Selma High School
Smithfield, NC
06.2024

Skills

  • Customer Assistance
  • Product restocking
  • Cash Register Operation
  • Payment Processing
  • Customer Service
  • Issue Resolution
  • Written and verbal communication
  • Complex Problem-Solving
  • Sales expertise

Timeline

Cashier & Customer Service

Hibett Sports
11.2023 - Current

Cashier & Customer Service

Hardees
01.2022 - 06.2023

High School Diploma -

Smithfield-Selma High School
Josalyn D McKoy