Heidi Borlick
Eagle River,WI
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
15
15
years of professional experience
Work History
Volunteer
Alcohol and Drug Addiction Programs
06.2009 - Current
- Supports engaging, fun, and smooth-running events by helping with organization and planning.
- Assist with special events and programs.
- Promotes environmental awareness with educational workshops and hands-on activities.
- Used strong interpersonal communication skills to convey information to others.
Store Manager of Operations
Dollar General Store
06.2023 - 10.2024
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Assisted with hiring, training and mentoring new staff members.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Team Leader, Sales Operations
Tractor Supply Company
02.2020 - 06.2023
- Reduced employee turnover by recognizing top performers and creating tailored development plans for under performers.
- Developed strong relationships with key clients, resulting in increased repeat business.
- Exceeded sales targets by motivating team members and providing ongoing coaching.
- Maintained up-to-date knowledge of products and services offered to customers.
Day Care Teacher
Little Pinecone Child Care
01.2011 - 04.2018
- Guided students through daily routines, instilling a sense of responsibility and independence within each child.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Implemented curriculum to enhance classes with learning-focused activities.
Education
Certificate - Early Childhood Education 1 And 2
Nicolet Area Technical College
Rhinelander, WISkills
- Positive Attitude
- Teamwork and Collaboration
- Leadership Qualities
- Attention to Detail
- Community Service
- Public Speaking
- Community Engagement
Timeline
Store Manager of Operations
Dollar General Store
06.2023 - 10.2024
Team Leader, Sales Operations
Tractor Supply Company
02.2020 - 06.2023
Day Care Teacher
Little Pinecone Child Care
01.2011 - 04.2018
Volunteer
Alcohol and Drug Addiction Programs
06.2009 - Current
Certificate - Early Childhood Education 1 And 2
Nicolet Area Technical College
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