Denisse Moultrie
Walgreens
Anchorage,AK
1
Language
8
years of professional experience
Dynamic Store Manager with a proven track record at Walgreens, excelling in team leadership and customer service. Enhanced operational efficiency through strategic inventory management and comprehensive training programs, resulting in improved customer satisfaction. Recognized for fostering a collaborative environment that drives performance and employee retention.
Work History
Store Manager
1 Year 2 Months- Trained and mentored team members, fostering a collaborative and high-performing work environment.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Guided new hires through onboarding processes, ensuring readiness for immediate role responsibilities.
- Strengthened team cohesion by organizing team-building activities and systematically recognizing individual achievements, fostering a supportive and positive workplace atmosphere.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Enhanced team performance with comprehensive training programs, leading to improved customer service and operational efficiency.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
Store Manager
1 Year 3 Months- Generated leads for future business opportunities by collecting customer contact information during promotional events.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Implemented effective talent management initiatives to cultivate a positive work environment and retain top talent.
- Directed daily store operations to ensure adherence to company policies and procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Store Manager in Training
11 Months- Executed daily store operations to enhance customer service and ensure product availability.
- Facilitated onboarding processes for new hires, ensuring comprehensive understanding of company policies and customer engagement techniques.
- Implemented effective inventory management strategies to support operational efficiency and accuracy.
- Collaborated with team members to develop sales strategies that enhanced store performance.
- Adhered to health and safety regulations to maintain a secure shopping environment for customers and staff.
Store Manager
3 Years- Optimized inventory management processes to ensure efficient stock levels and minimize waste.
- Facilitated performance monitoring of pharmacy staff to drive productivity improvements.
- Oversaw store personnel management in a dynamic environment by promoting open communication and delivering constructive feedback.
- Contributed to employee performance improvement and satisfaction by setting clear objectives and offering consistent feedback.
- Helped minimize waste and maintain product availability through diligent inventory management, supporting customer satisfaction and sales efficiency.
- Led daily store operations, ensuring compliance with company policies and procedures.
Education
Associate of Arts - Business And Technology
Skills
Customer service
Problem-solving
Customer relations
Multitasking and organization
Store operations
Training and mentoring
Team leadership
Friendly and positive
Leadership development
Strategic thinker
Strategic planning
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
Walgreens
06.2025 - CurrentRead More
Store Manager
Ulta Beauty Inc.
04.2022 - 07.2023Read More
Store Manager in Training
CVScaremark
08.2021 - 07.2022Read More
Store Manager
Walgreens
07.2018 - 07.2021Read More
Miracosta College
Associate of Arts from Business And Technology
Read More