Heidi Bjork
Leander,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
22
22
years of professional experience
Work History
Office Manager
Mark Bjork, Renewed Life Finishes
09.2001 - Current
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Baker; Dishwasher
Casa Costa Bake Shop
04.2021 - 07.2023
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Developed creative seasonal recipes, attracting new customers and increasing bakery sales.
Education
Bachelor of Arts - English Literature/ Minor Sociology
University of Texas At Austin
Austin, TX12.1998
Skills
- Data Entry
- Customer Service
- Administrative Support
- Billing
Love singing, reading, walking my dogs
Enjoy the freedom of singing and writing my own songs, which I play on the guitar. Voraciously love to read all sorts of books and articles. Regularly am energized to take my dogs to the park/ neighborhood for a brisk or leisurely walk.
Timeline
Baker; Dishwasher
Casa Costa Bake Shop
04.2021 - 07.2023
Office Manager
Mark Bjork, Renewed Life Finishes
09.2001 - Current
Bachelor of Arts - English Literature/ Minor Sociology
University of Texas At Austin
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