Heidi Blakley

• Reduced risk of injury or accidents by strictly adhering to established safety protocols in every aspect of the grooming process.
• Promoted a positive atmosphere within the workplace through teamwork, effective communication, and dedication to service excellence.
• Built strong relationships with clients through excellent communication skills, keeping them informed about their pets'' progress during appointments.
• Optimized client appointment procedures to reduce wait times.

• Collaborated with fellow stylists to create visually appealing pet styles that aligned with clients'' preferences.
• Maintained a clean and hygienic workspace, ensuring the health and safety of all pets in the salon.
• Kept cages, kennels, play yards, and grooming areas neat and clean.
• Managed difficult or anxious animals with patience, compassion, and appropriate handling techniques to ensure their comfort during the grooming process.

Conducted thorough consultations with pet owners to determine their specific grooming requirements and expectations.

I also worked for Petsmart in 2 other salons around 2015.

• Utilized specialized tools and equipment appropriately for each pet''s unique coat type and condition.
• Supported an inclusive work environment by collaborating effectively with team members from diverse backgrounds and skillsets.
• Participated in continuing education courses to stay up-to-date on industry trends and best practices.

• Maintained a clean and hygienic work environment, adhering to strict sanitation protocols for the safety of pets and staff.
• Managed client records accurately and confidentially, ensuring all essential information was readily available for future appointments.
• Handled dogs of all sizes and temperaments calmly, ensuring minimal stress throughout the grooming process.
• Demonstrated exceptional attention to detail when trimming nails, cleaning ears, expressing glands, and performing other essential grooming tasks.
• Exemplified excellent time management skills by consistently completing grooming appointments within the allotted timeframe without compromising service quality.
• Washed, trimmed, and brushed animals to maintain good grooming standards.
• Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
• Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.

• Bathed dogs and cats to remove fleas, ticks and other skin parasites.
• Applied tick and flea preventatives following manufacture guidelines for animal safety.
• Cleaned cat and dog ears to prevent ear infections.
• Administered anal gland expression to prevent discomfort and infections in pets.
• Trimmed nails using clippers and grinders.
• Promoted a comfortable atmosphere for pets by utilizing calming methods during grooming sessions.
• Cut and styled pet hair according to client speciations to prevent matting and tangling.
• Continuously sought out professional development opportunities, staying current on industry trends and best practices in pet grooming.
• Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskys and Malamutes.
• Maintained a clean and organized grooming environment, ensuring the safety and well-being of both pets and staff.
• Mastered breed-specific grooming techniques, catering to diverse clientele with varying requirements.
• Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
• Brushed animal teeth to maintain dental health and prevent tooth decay and bad breath.
• Dematted dogs and trimmed hair in ears and between paw pads.
• Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
• Documented animals' weight, size and condition in computer system for review by senior staff.

• Developed strong relationships with clients, fostering trust in the care provided for their pets.
• Maintained a clean and organized facility for optimal pet health and wellbeing.
• Gave animals proper attention to promote secure environment in owner's absence.
• Exercised animals regularly with walks and rigorous play activities.
• Communicated professionally with pet owners via phone, email, and text.
• Kept cages, kennels, play yards, and grooming areas neat and clean.
• Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
• Followed pet care instructions for dietary needs and medication regimens.
• Monitored animals for behavioral problems and signs of health issues.
• Prepared and administered medications and treatments as prescribed by veterinarian.