Heidi Broadhead
Summary
- Certified, Licensed Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.
- Student Nurse education and knowledge of how to care under supervision of an RN, to Give the best quality care for the patients and their family in difficult times by maintaining safety and health promotion individualized for each patient.
Overview
14
14
years of professional experience
Work History
Salon Manager
Regis Smart Style
06.2009 - 04.2017
- Oversaw salon employee performance, facility cleanliness, and sales.
- Handled employee scheduling and coverage needs during business hours.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Managed cash flow, business transactions, banking, and accounting processes.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Maintained general appointment calendar and set shift schedules.
- Coached and trained employees to optimize performance and achieve demanding business objectives.
- Provided salon services for my clientele, including haircuts, styles, hair color services, waxing services.
Licensed Hairstylist
Infinity You And Me
05.2020 - Current
- Processed payments, entering sales in register for prompt customer service.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Mixed pigments and used proper techniques to achieve desired color.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Provided waxing services to the facial area.
- Style hair for special events.
- Chemically alter the hair for desired look.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Recorded notes for future reference about customer preferences and services delivered.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Determined appropriate hair treatments based on conditions and textures.
- Educated customers on products to maximize benefits.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Maintained regular client list and successfully handled walk-in customers.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Warehouse Worker
Amazon
10.2019 - 06.2020
- Loaded, unloaded, and moved material to and from conveyer belts and ULD loading containers
- Consistently lifted materials weighing as much as up to 50 pounds.
- Maintained clean, orderly work environment free of hazards.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Managed weight of ULD container while loading with freight.
Clinical Placement Student Nurse
Kingston Of Miamisburg
02.2023 - 03.2023
- Worked alongside experienced nursing professionals to learn new procedures.
- Assisted with patient transfers, observing safety protocols to prevent damage to patient and self.
- Performed regular rounds to check on well-being of patients.
- Assessed care needs of patients and families utilizing nursing process.
Clinical Placement Student Nurse
Oakwood Village Nursing Home
04.2023 - 06.2023
- Participated in team meetings to discuss patient progress and plan for care.
- Monitored patient vital signs, reporting any changes to experienced nursing staff.
- Built rapport with patients and members of patients' support systems.
- Administered close patient care, checked vital signs, and monitored telemetry.
- Administered medications via oral, and subcutaneous injections and monitored responses.
- Gave report to RN, LPN over care of patients
Clinical Placement Student Nurse
PAM Health Specialty Hospital Of Dayton
07.2023 - 07.2023
- Worked under supervision of an RN and LPN. to learn about acute patients.
- Assisted with monitoring patients on ventilators, tracheostomy, and feeding tubes.
- Administered tube feeding under supervision of Rn instructor.
- Performed assessment and vitals on patients, and reported to the shift nurse.
- Administered medication via oral, feeding tube, subcutaneous injection.
- Managed colostomy bag and monitored input and output of patient.
Clinical Placement Student Nurse
Austin Trace Health And Rehabilitation
07.2023 - 09.2023
- Evaluated patient histories, complaints, and current symptoms.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Worked alongside experienced nursing professionals to learn new procedures.
- Assisted with patient transfers, observing safety protocols to prevent damage to patient and self.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
Education
Associate of Science - License Practical Nurse
Hondros College of Nursing, Dayton Ohio
6520 Poe Avenue Dayton Ohio 4541412.2023
Highschool Diploma With A Career Certificate. - Cosmetology
Laurel Oaks Wilmington Ohio
Wilmington, OH05.2009
Skills
- Haircuts, and styles
- Highlights and Lowlights, color services
- Customer Consultations
- Sales Expertise
- LPN nursing skills and IV training
- Therapeutic communication skills with patients and family
- CPR certified American Heart Association
Timeline
Clinical Placement Student Nurse
PAM Health Specialty Hospital Of Dayton
07.2023 - 07.2023
Clinical Placement Student Nurse
Austin Trace Health And Rehabilitation
07.2023 - 09.2023
Clinical Placement Student Nurse
Oakwood Village Nursing Home
04.2023 - 06.2023
Clinical Placement Student Nurse
Kingston Of Miamisburg
02.2023 - 03.2023
Licensed Hairstylist
Infinity You And Me
05.2020 - Current
Warehouse Worker
Amazon
10.2019 - 06.2020
Salon Manager
Regis Smart Style
06.2009 - 04.2017
Associate of Science - License Practical Nurse
Hondros College of Nursing, Dayton Ohio
Highschool Diploma With A Career Certificate. - Cosmetology
Laurel Oaks Wilmington Ohio
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