Heidi Browning
Ogden,UT
Summary
Proven Shock Manufacturing Technician at Wheelpros, adept in schematic interpretation and supply management, enhanced production efficiency by training peers and reducing waste. Known for exceptional quality control and client satisfaction at Maidlikeapro LLC., I consistently exceed targets through meticulous attention to detail and strong problem-solving abilities.
Overview
11
11
years of professional experience
Work History
Shock Manufacturing Technician
Wheelpros
Ogden, UT
11.2021 - Current
- Maintained a safe work environment by enforcing safety protocols and conducting routine inspections.
- Troubleshot equipment issues, minimizing downtime and keeping production on track to meet deadlines.
- Made sure that products were produced on time and are of good quality.
- Increased overall productivity by training new technicians and providing ongoing support to team members.
- Consistently met or exceeded production targets by employing effective time-management skills and maintaining focus on task completion.
- Reduced waste by optimizing material usage and adhering to strict quality control measures.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Contributed to cost savings initiatives by identifying opportunities for reducing material consumption or implementing more efficient processes.
- Read worker logs, product processing sheets or specification sheets to verify records adhered to quality assurance specifications.
- Built product subassemblies or final assemblies and monitored and adjusted production processes or equipment for quality and productivity.
House Cleaner
Maidlikeapro LLC.
Ogden, UT
01.2014 - 10.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
- Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
- Delivered customized cleaning solutions based on specific property layouts and homeowner preferences, resulting in tailored experiences that met unique needs.
- Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
- Managed inventory of supplies effectively, reducing waste while ensuring availability of necessary materials for each job.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Education
Undergraduate - Associate Degree
University of Phoenix
Layton, UTSkills
Procedural manual drafting
Schematic interpretation
Safety operation procedures
Instruction development
Quality control guidelines
Supply Management
Timeline
Shock Manufacturing Technician
Wheelpros
11.2021 - Current
House Cleaner
Maidlikeapro LLC.
01.2014 - 10.2021
Undergraduate - Associate Degree
University of Phoenix