Dedicated case manager with extensive experience in dealing with vulnerable populations. Dealt with the Office of Family and Children's Services and the New York State Department of Health keeping within their regulations. Earned the trust of many clients in dealing with their private information. Able to be organized and responsive in dealing with a variety of issues.
Oversaw daily operations of adult care facility.
Conducted intake admissions for suitable elderly participants.
Maintained detailed case management records of medical matters, services, follow-up, and benefits.
Oversaw accurate medication administration.
Instructed mentally ill consumers on skills for housing maintenance.
Created comprehensive service plans to foster independent housing skills.
Managed cases for up to five emotionally disturbed children in group home care.
Created standardized case record goal plans for families and children.
Coordinated with external service providers such as caseworkers, counselors, and teachers for resident and family support.
Participate in court hearings according to schedule.
Managed workforce schedules to ensure operational efficiency.
Oversaw group home operations during Program Manager's absence.