Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heidi Cabral

VESTAL,NY

Summary

Dedicated case manager with extensive experience in dealing with vulnerable populations. Dealt with the Office of Family and Children's Services and the New York State Department of Health keeping within their regulations. Earned the trust of many clients in dealing with their private information. Able to be organized and responsive in dealing with a variety of issues.

Overview

34
34
years of professional experience

Work History

Enriched Housing Program Coordinator

Metro Interfaith Housing Management
11.2011 - Current

Oversaw daily operations of adult care facility.

Conducted intake admissions for suitable elderly participants.

Maintained detailed case management records of medical matters, services, follow-up, and benefits.

Oversaw accurate medication administration.

Supportive Housing Caseworker

Allied Services
10.2001 - 11.2011

Instructed mentally ill consumers on skills for housing maintenance.

Created comprehensive service plans to foster independent housing skills.

Assistant Program Manager

Glove House Incorporated
07.1991 - 04.2001

Managed cases for up to five emotionally disturbed children in group home care.

Created standardized case record goal plans for families and children.

Coordinated with external service providers such as caseworkers, counselors, and teachers for resident and family support.

Participate in court hearings according to schedule.

Managed workforce schedules to ensure operational efficiency.

Oversaw group home operations during Program Manager's absence.

Education

Bachelor of Arts - Sociology, Minor in Social Work

St. Bonaventure University
Saint Bonaventure, NY
05.1990

Skills

  • Case information confidentiality
  • Client interaction
  • Highly effective communication
  • Client advocacy
  • Microsoft
  • Supervision

Timeline

Enriched Housing Program Coordinator

Metro Interfaith Housing Management
11.2011 - Current

Supportive Housing Caseworker

Allied Services
10.2001 - 11.2011

Assistant Program Manager

Glove House Incorporated
07.1991 - 04.2001

Bachelor of Arts - Sociology, Minor in Social Work

St. Bonaventure University