Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Heidi Cabrales

Miami,FL

Summary

Driven and service-minded Miami Dade Fire Academy graduate with Firefighter II certification and a licensed EMT, ready to bring energy, heart, and discipline to the front lines. From a young age, I knew I wanted a career that meant something — where every day could make a difference. Through rigorous training and hands-on experience, I’ve built a foundation in fire suppression, emergency medical response, and team-based rescue operations. I thrive under pressure, stay calm in chaos, and show up every day ready to learn, lead, and serve my community with grit and compassion. Eager to earn my place in a department that values hard work, heart, and hustle.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Medical First Responder

Miami Dade Ambulance
Miami, FL
09.2024 - Current
  • Monitored vital signs such as blood pressure, pulse rate, respiratory rate, temperature, oxygen saturation levels.
  • Provided emotional support for patients by talking them through their experience calmly and reassuringly.
  • Coordinated transportation of patients to hospitals utilizing stretchers, wheelchairs, or other appropriate equipment.
  • Assessed patient's medical condition and provided necessary treatments, such as bandaging wounds or administering oxygen.

Sales Associate

Under Armour
Miami, Florida
11.2023 - 07.2024
  • Provided accurate information about products, prices and services.
  • Demonstrated product features and benefits for customers' needs.
  • Assisted customers with product selection, sizing and styling.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Handled customer complaints in a professional manner.

Assistant Pastry Chef

Crepemaker
Mi, FL
10.2023 - 10.2023
  • Modified recipes as needed to accommodate dietary restrictions or allergies.
  • Assisted head pastry chef in creating attractive displays for pastry items at special events.
  • Ensured that all foods were prepared fresh and met high standards for presentation before serving them to customers.
  • Inspected kitchen equipment for cleanliness and functionality prior to use.

Customer Service Cashier

Healthland
Miami, Florida
07.2023 - 09.2023
  • Assisted customers with selecting the best vitamins for their individual needs.
  • Created attractive displays throughout the store to promote sales of vitamins.
  • Fostered strong working relationships with vendors through effective communication.

Sales Associate

Kids Foot Locker
Miami, Florida
07.2022 - 09.2022
  • Organized stockroom shelves according to size, color or style.
  • Greeted customers and provided exceptional customer service.
  • Tracked sales performance metrics to identify trends in market place.
  • Maintained cleanliness of store environment including floors, windows, displays.

Education

Firefighter II Certification - Firefighter Minimum Standards Program

Miami Dade College
Miami, FL
07-2025

EMT Certification - Emergency Medical Technician

American Medical Academy
Miami, FL
09-2024

High School Diploma -

American High School Academy
Miami, FL
05-2024

Skills

  • Patient assessment
  • Team collaboration
  • Problem solving
  • Time management
  • Certified in basic life support (BLS)
  • Medical equipment usage
  • Stress management
  • Fire safety
  • First aid and CPR
  • EMS expertise

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

  • EMT Certified
  • Firefighter II Certified

Timeline

Medical First Responder

Miami Dade Ambulance
09.2024 - Current

Sales Associate

Under Armour
11.2023 - 07.2024

Assistant Pastry Chef

Crepemaker
10.2023 - 10.2023

Customer Service Cashier

Healthland
07.2023 - 09.2023

Sales Associate

Kids Foot Locker
07.2022 - 09.2022

Firefighter II Certification - Firefighter Minimum Standards Program

Miami Dade College

EMT Certification - Emergency Medical Technician

American Medical Academy

High School Diploma -

American High School Academy

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