Seeking a challenging position that allows me to leverage my expertise in customer service and esthetics. I am committed to personal and professional growth, with a track record of reliability and a passion for delivering exceptional service. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Hi, I’m
Heidi Clendening
Roseville,CA
Summary
Overview
7
years of professional experience
1
Certification
Work History
Esplanade at Turkey CreekLincoln, California
Barista
10.2022 - Current
Job overview
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Adhered to health department regulations concerning sanitation standards.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Placed orders with suppliers for delivery of products required for daily operations.
- Create promotional displays for advertising special events or promotions
Thunder Valley Casino
Spa Concierge(front desk)/Esthetician
03.2023 - 08.2024
Job overview
- Training new staff members
- Participated in training sessions related to customer service best practices.
- Provided exceptional customer service to ensure a pleasant experience for all clients.
- Greeted guests upon arrival, provided information about spa services, amenities,products and answered any questions or concerns
- Scheduled and confirmed appointments with clients via telephone and email correspondence
At the Beach Tanning Salon
Sales Associate
01.2022 - 10.2022
Job overview
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Developed promotional strategies to increase sales volume.
- Tracked sales performance metrics to identify trends in market place.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Engaged customers in friendly, professional dialogue to determine needs.
Target
Beauty Expert/Dedicated Business Owner (DBO)
11.2020 - 12.2021
Job overview
- Daily audits
- Sales of products
- Mentored and trained new hires on sales techniques and customer service procedures.
European Wax Center
Wax Specialist
07.2021 - 10.2021
Job overview
- Consulted with clients to determine desired results and recommended appropriate treatments.
- Examined clients' skin condition prior to providing waxing services.
- Sanitized equipment between each client use.
- Scheduled appointments for returning customers as well as new ones.
- Performed waxing services on clients according to their individual needs including Brazilian, full body, bikini line, face, underarm and leg waxing.
- Developed positive relationships with clients to encourage repeat business.
Education
RCC
Graduate from RCC Esthetics Program from Esthetics
01.2018
University Overview
High School Graduate
01.2017
University Overview
Skills
- Concise and Effective Communication
- Fast-paced Environment Adaptability
- Time Management
- Strong Organizational Skills
- Self-motivated
- Detail-Oriented
- Customer Service Excellence
- Computer Proficiency
- Typing Speed (45 WPM)
- Product knowledge
- Customer service
- Skincare services
Certification
- High School Diploma
- Food Handlers Certificate
- Esthetics Completion Certificate/License
References
References
Available upon request.Responsibilities And Achievements - Current Position
Responsibilities And Achievements - Current Position
- Continuously uphold high standards of professionalism and customer service in a fast-paced environment.
- Training new staff members
Timeline
Spa Concierge(front desk)/Esthetician
Thunder Valley Casino
03.2023 - 08.2024
Barista
Esplanade at Turkey Creek
10.2022 - Current
Sales Associate
At the Beach Tanning Salon
01.2022 - 10.2022
Wax Specialist
European Wax Center
07.2021 - 10.2021
Beauty Expert/Dedicated Business Owner (DBO)
Target
11.2020 - 12.2021
RCC
Graduate from RCC Esthetics Program from Esthetics
High School Graduate
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